Oneworld Classic Flight Reward Discussion - The Definitive Thread

[sap1l]

Thanks for the responses!

I tried to do a 2-part OWA once - one to Europe and the other to the US, using a positioning flight to/from NZ, but the system still treated NZ as "Australia".

Yeah, I’m aware of the NZ problem, but I shouldn’t have issues with continents as I’m starting in KUL.

But this one starts in KUL, so you should be able to go in and out of Australia to your heart’s delight, so long as you don’t transit again in Malaysia.

Yep, as far as I’m aware I’m not breaking any OWA rules…

Works for me online...

Unfortunately it does for me too on random dates (in Y though), but there’s no more availability for my specific dates so I can’t do a cancel + rebook.

Which airlines are you flying with?
What are your travel dates and timelines?

KUL-SIN MH618 30/4/2025 J
SIN-SYD QF2 30/4/2025 J
SYD-HND QF25 30/5/2025 J
HND-OKA JL915 31/5/2025 Y
ITM-NRT JL3006 8/6/2025 Y
NRT-BNE QF62 8/6/2025 J

And I’m trying to add:
SYD-MEL QF479 2/10/2025 J
MEL-HKG CX134 3/10/2025 J

I wonder if it’s because CX just loaded award inventory into the system, and it hasn’t updated yet.

 

[Jacques Vert]

Thanks for the responses!


Yeah, I’m aware of the NZ problem, but I shouldn’t have issues with continents as I’m starting in KUL.


Yep, as far as I’m aware I’m not breaking any OWA rules…


Unfortunately it does for me too on random dates (in Y though), but there’s no more availability for my specific dates so I can’t do a cancel + rebook.


KUL-SIN MH618 30/4/2025 J
SIN-SYD QF2 30/4/2025 J
SYD-HND QF25 30/5/2025 J
HND-OKA JL915 31/5/2025 Y
ITM-NRT JL3006 8/6/2025 Y
NRT-BNE QF62 8/6/2025 J

And I’m trying to add:
SYD-MEL QF479 2/10/2025 J
MEL-HKG CX134 3/10/2025 J

I wonder if it’s because CX just loaded award inventory into the system, and it hasn’t updated yet.

Did you specifically request SYD-MEL-HKG? If so, try requesting just SYD-HKG or MEL-HKG and see if that resolves the issue.

 

[DC3]

I’m starting to book a new OWA, and I’ve hit the “cannot stop in Australia twice” problem

HUACA.

 

[sap1l]

Did you specifically request SYD-MEL-HKG? If so, try requesting just SYD-HKG or MEL-HKG and see if that resolves the issue.

Yep, I tried three combinations:
SYD-MEL, MEL-HKG
SYD-HKG
MEL-HKG

All three couldn’t ticket.

HUACA.

Yeah, I will do that today/tomorrow. I was just wondering if there was actually a potential issue, as generally IME if Hobart runs into a problem it’s not an agent issue.

 

[Jacques Vert]

generally IME if Hobart runs into a problem it’s not an agent issue.

Not always, there are good and bad in every call centre; it's just that Hobart has a very high percentage of good, better and best.

 

[Mr H]

Just trying to puzzle out the problem - and this is a long shot - was the SYD-HND booked before the KUL-SIN and SIN-SYD?

 

[sap1l]

Just trying to puzzle out the problem - and this is a long shot - was the SYD-HND booked before the KUL-SIN and SIN-SYD?

Ah, I see your angle. Unfortunately no, all those flights were booked at the same time.

I’m wondering if the domestic Japan flights are throwing something off…

I did find some time to call again today - I got to South Africa, who also couldn’t ticket the itinerary (although nothing was said about the two stops in Australia).

 

[JU581]

Is anyone else getting the "We are having trouble processing your booking. Please try again or contact us if the problem persists. (3006)" error whenever they are searching for a multi-segment booking? It has been going on a for a few days now. Very frustrating!

 

[DC3]

Is anyone else getting the "We are having trouble processing your booking. Please try again or contact us if the problem persists. (3006)" error whenever they are searching for a multi-segment booking? It has been going on a for a few days now. Very frustrating!

For years hasn’t it? On and off

 

[vetrade]

Is anyone else getting the "We are having trouble processing your booking. Please try again or contact us if the problem persists. (3006)" error whenever they are searching for a multi-segment booking? It has been going on a for a few days now. Very frustrating!

The QFF login procedure changed a few days ago for me (the screen layout is a little different) and I've also had intermittent multicity flight search failures since. When it has happened, I've had to log out and wait 10minutes or so before trying again.
It seems there's a glitch associated with the login changes which QF haven't sorted yet