MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 28,923
Two different things here.I'm battling this at the moment and I cannot manage to jag a HBA agent. I'm trying to add Qantaslink regional connections to the start and end of my booked international CR intinerary. The o/s agents I've spoken to quote one of:
1. there are no awards available on these flights (there are)
2. there are no flights on this route (there are)
3. there are awards but they're only available on new bookings.
Adding domestic connections in australia has been blocked since 2021/22. You cannot search MEL-SYD and SYD-LAX separately and create a single trip. The only way you can do it is search MEL-LAX, and if it offers you via SYD, you’re good to go.
That’s different from adding sectors outside australia, for example adding HKG-SIN into an existing award. Some agents say they can only book it as a new booking, because they don’t know how to search for the availability within the existing PNR.
The block on adding domestic sectors is impossible to get around unless you get Hobart or Auckland.
The block works quite well. If the agent searches MEL-SYD, then the flight SYD-LAX doesn’t show in their system. If they book the SYD-LAX first, then the MEL-SYD doesn’t show!