Optus $99/Mth Sim Only Plan - 60,000 Qf Pts

[parth]

While signing up for this offer, I am getting an error message that Your details don't match Qantas records. Please check and try again. Is anyone else getting the same message or have found a way around it?

 

[Flyerwin]

No. Well you can, but it would be pointless. The 24 hour period begins from the minute you purchase the package.

So I can activate it the day before?

 

[N860CR]

So I can activate it the day before?

You can. As long as you’ve done it within 24 hours of arrival, it’ll be working when you get there. You will sacrifice the time you spend traveling though (but for the hassle of finding WiFi, it’s probably worth the $5)

 

[Danger]

Oh, certainly, 60k points for ~$400 (if the fourth payment is required), equating to 0.66c/p, is nothing to be sneezed at!

I escalated the actual cost that would be required (i.e. $297 or $396) to the Australian complaints team. I was told in writing you need to pay for the 4th month. I'd be stunned if Optus credited the points on the last day of the 3rd month, thereby preventing a 4th payment.

 

[SYD]

I escalated the actual cost that would be required (i.e. $297 or $396) to the Australian complaints team. I was told in writing you need to pay for the 4th month. I'd be stunned if Optus credited the points on the last day of the 3rd month, thereby preventing a 4th payment.

So safe to assume it’s a max of ~$400.

 

[33kft]

I'd be stunned if Optus credited the points on the last day of the 3rd month, thereby preventing a 4th payment.

Many of us found that month 1 is pro-rata (a term I use lightly as for whatever reason they don't seem to have charged me for it) from day of signup to billing date. I'm not sure how support calculated this if they didn't ask you the specific sign up date. I think (given my experience with customer support teams) that you are putting way too much stock in what they have said, I expect a lot of people will not need to pay for the 4th month, I got half a month's service for free due to my signup date so unless Optus are somehow discounting 15 odd days from the 3 month calculation I don't understand how that would require 4 months of payments to attain?

 

[Danger]

So safe to assume it’s a max of ~$400.

Only if Optus credits the points before the 5th payment. I was also told, in writing (although that was on chat from some poor lacky on 100 pesos an hour) that you must stayed connected until the points are earned (if you want the points, that is). The terms do, however, say that the 60K will be credited at the end of the 3rd month. To me that's no later than the first day of the 4th month. I don't see it happening that way but if it doesn't, there's clear grounds to dispute.

Many of us found that month 1 is pro-rata (a term I use lightly as for whatever reason they don't seem to have charged me for it) from day of signup to billing date. I'm not sure how support calculated this if they didn't ask you the specific sign up date. I think (given my experience with customer support teams) that you are putting way too much stock in what they have said, I expect a lot of people will not need to pay for the 4th month, I got half a month's service for free due to my signup date so unless Optus are somehow discounting 15 odd days from the 3 month calculation I don't understand how that would require 4 months of payments to attain?

I'd like to be wrong on this as it would be a $99 saving. As I say, though, it was an Australian-based agent from the complaints team.

 

[SYD]

Only if Optus credits the points before the 5th payment.

I guess peeps are waiting then to hear from the early adopters. Probably cutting it fine if the current cutoff is 5 Sep.

 

[33kft]

Only if Optus credits the points before the 5th payment. I was also told, in writing (although that was on chat from some poor lacky on 100 pesos an hour) that you must stayed connected until the points are earned (if you want the points, that is).

Yes, this is the most important part I think, that the T&Cs require you to remain connected until the points are awarded. This is the whole reason that we suspected a 4th month would be required however I hold out hope due to the above mention of the pro-rata period. Here's the specific T&C section dealing with this:

Points are awarded to your account in a single instalment at the end of month 3 from your service activation date. Points are forfeited if you cancel or recontract from your Promo Plan during that period. Bonus Qantas Points may take up to 7 days from date of eligibility to appear in a members’ account.

 

[NoName]

The “forfeited if you cancel during that period” refers to the three months. Doesn’t mean you need to stay connected until they credit the points. I mean; what if they ended up taking a year to pay up?

Whether they credit the points prior to a possible 5th payment or not, I will be cancelling after payment 4. The terms say must hold for 3 months so that will be sufficient to get the points. It may take some following up and maybe a threat of lodging a complaint but the points will end up in my account.

 

[Danger]

The “forfeited if you cancel during that period” refers to the three months. Doesn’t mean you need to stay connected until they credit the points. I mean; what if they ended up taking a year to pay up?

Whether they credit the points prior to a possible 5th payment or not, I will be cancelling after payment 4. The terms say must hold for 3 months so that will be sufficient to get the points. It may take some following up and maybe a threat of lodging a complaint but the points will end up in my account.

Are you planning on avoiding the 4th month charge? If so, notwithstanding the possible pro rata scenario that 33kft raised, when exactly will you cancel in order to both avoid the charge and meet the three-month minimum?

 

[NoName]

Are you planning on avoiding the 4th month charge? If so, notwithstanding the possible pro rata scenario that 33kft raised, when exactly will you cancel in order to both avoid the charge and meet the three-month minimum?

I’m happy to pay the 4th month as that seems unavoidable with the timing for payment charges being the first day of the month. You become eligible for the points the day before the 4th charge but possible they could argue that doesn’t occurs until day of the 4th charge. In any event there is no way I will be paying anything after that.

If Optus somehow (unlikely) credited the points early I may look at switching back to Telstra the day before the 4th charge but I would have to consider that further before doing it. I would probably still just pay for month 4.

In terms of the timing for my switch back to Telstra, it will probably be towards the end of month 4 so as to minimise the loss due to pro-rata.

 

[The Flying Schwartz]

To me, a difference of 0.165 cents/point isn't worth the hassle of a dispute nor the risk of missing out on the points. And I'm so used to large companies like Qantas and Optus misrepresenting things I think I'm numb to it. I look at this as just a way to buy points. The cost of 4 months is a great deal given I'd have to pay $1,647 to buy this amount from Qantas at an undiscounted rate (that's 75% off).

I agree this seems to be a poorly thought-through deal that doesn't incentivise a permanent switch. All the better for us!

 

[larrymull]

Has anyone had any luck in having multiple offers? I signed up early to the service on 13th July and I was already an Optus subscriber.

 

[clifford]

Has anyone had any luck in having multiple offers? I signed up early to the service on 13th July and I was already an Optus subscriber.

Well, I just bit the bullet, as it will go some way to retaining Points Club next year.

 

[chowda85]

While signing up for this offer, I am getting an error message that Your details don't match Qantas records. Please check and try again. Is anyone else getting the same message or have found a way around it?

I am having this problem too. Checked my profile info on both Optus and Qantas accounts and key details match....Will try again in the morning.

 

[Ktan89]

Hey did the cashrewards thing work with this?

 

[chowda85]

I am having this problem too. Checked my profile info on both Optus and Qantas accounts and key details match....Will try again in the morning.

Thought I'd share my experience from this morning to close this one out.

In brief, made several calls starting with Optus. The rep didn't know about the promo and took several goes at explaining before he realised it related to Qantas. Was then advised to call Qantas, which I did, and was transferred back to Optus. Back and forth. I gave up in the end.

Resorted to signing up as a new customer which seemed to have worked. Will see what happens in three months time though.

 

[Portpoints]

Hi all,

I ordered the sim on Friday, so won’t be able to activate until it arrives in the post. Will this still count for the 60k QF points if I activate later than tomorrow? As I doubt it will arrive before then.

Thanks

 

[snabbu]

Hey did the cashrewards thing work with this?

It did for the initial offer back in July. Link.