Just went to cancel this week after I got the points and stop travelling for the immediate future. I'll get something different for next year. Only need 10-15gb per month, and pricing is ~$20pm.
Thanks for the tip of doing via chat. Way more convenient and I could screen shot comments.
The usual "please don't go process", then the pants dropping process on prices started.
Offered the $49/30Gb plan. No thanks.
How about $20 discount for 12mths and have that plan @ $29. No thanks.
How about $25 discount for 12mth and extra 10Gb on that plan. $24/40Gb. No thanks.
How about $39 plan / 30Gb with a $20pm discount for 12mth. $19/30Gb. No thanks. (but interested in this next year)
When cancelling, I'm not sure you get a refund but perhaps a credit.
How about we suspend for 3 mths (there is a $5pm suspension fee which will be waived), and then you can go on the $19/30gb plan.
Interested. And I use the optus credit.
I'm back on the road in Feb and will restart it then.
Very interesting rates available when you try to cancel....
Cheers.