I mentioned over at FT that we should possibly have someone write up a clear, concise complaint letter to QF, sent to it's execs, from all of us.
I know this approach has been taken in the past, although I can't remember what it was for (most likely something to do with prior 'enhancements').
Would some kind of form letter benefit if we all get it and send to Mr Joyce and co?
This is just is not on. As people have said, I doubt a coffee here or a snack there would break the bank. They're meant to be rewarding their loyal flyers, not shafting them.
The Anytime Access was useful for me when dropping my parents off at the airport for their flight home. I could leave them in the lounge, not having to fly, in the event of a delay and I had to leave. It was also useful if their inbound flight was delayed.
And as others have said, as an arrivals lounge to freshen up prior to meetings and the like.
Shame on you QF. If any lurkers are here, people are going to start voting with their feet. DJ are trying their hardest to do things, and with one of your ex bigwigs onboard, it'll happen sooner than later if he has his way, and people will move. You've been 'enhancing' our benefits for too long, and it's just not good enough (not... happy.... jan!)
I know this approach has been taken in the past, although I can't remember what it was for (most likely something to do with prior 'enhancements').
Would some kind of form letter benefit if we all get it and send to Mr Joyce and co?
This is just is not on. As people have said, I doubt a coffee here or a snack there would break the bank. They're meant to be rewarding their loyal flyers, not shafting them.
The Anytime Access was useful for me when dropping my parents off at the airport for their flight home. I could leave them in the lounge, not having to fly, in the event of a delay and I had to leave. It was also useful if their inbound flight was delayed.
And as others have said, as an arrivals lounge to freshen up prior to meetings and the like.
Shame on you QF. If any lurkers are here, people are going to start voting with their feet. DJ are trying their hardest to do things, and with one of your ex bigwigs onboard, it'll happen sooner than later if he has his way, and people will move. You've been 'enhancing' our benefits for too long, and it's just not good enough (not... happy.... jan!)