Priority boarding on QF domestic - what is the story?

[Oneworldplus2]

At least get your story strtaight, either you "decided that the regular line was just too long and gave it a shot" or "used the PB lane as an experiment, to see if QF were enforcing the rules". Can't have your cake and eat it too. The pax you refer to possibly weren't AFF members and didn't understand how it is supposed to work. You did it fully knowing you were in the wrong. I rest my case your Worship. Nothing personal but yes, you are part of the problem.

Took the escalator down from PER QC to gate 14 (or whatever it was).
Saw that the regular lane was only 20 or so pax. PB lane was 6 or so...
Thought, hmm, l'll give it a shot (as an experiment)
Went through, no worries.
Sorry for mincing words.

1st time EVER l've done it. OMG....
Not to mention, other members have also conducted regular PB experiments (as an example - Danger and Drron) and not a peep. Me, that's ok, you can single me out and blame it all on me. QF, I hereby take FULL responsibility for your PB failure. Can l eat my cake?

 

[TonyHancock]

Not to mention, other members have also conducted regular PB experiments (as an example - Danger and Drron)

...me too. Had a silver colleague use PB.

I hang my head in shame!

 

[ashleyn]

...me too. Had a silver colleague use PB.

I hang my head in shame!

Shame on the 4 of you indeed, I think we've found the root cause of the problem

 

[TonyHancock]

Shame on the 4 of you indeed, I think we've found the root cause of the problem

Unfortunately I was driven to my misdemeanor (does this mean I will not be let into the USA?) by the posts here claiming PB works. I fly a touch more than most, for my sins, and know that it does not work so simply sought to prove it. So far QF has provided a $100 voucher and a capacity available domestic upgrade, despite my protestations that I would prefer them to enforce PB.

 

[ozbeachbabe]

Has anyone ever asked the gate agents prior to boarding "will PB will be enforced during boarding of this aircraft?" to see if they will actually do it? :shock:

It is a black and white issue for gate agents...as DJ consistently prove, by sending those that do not have the status for PB to the back of the queue.

Gate agents are responsible for doing the boarding calls however it's the F/A's that scan the boarding passes & are therefore responsible for enforcing the rules.

 

[MatF]

Gate agents are responsible for doing the boarding calls however it's the F/A's that scan the boarding passes & therefore responsible for enforcing the rules.

They all work for Qantas though, right?

(oops, I wasn't going to comment in this thread again)

 

[tuapekastar]

Worth noting where each airline actually states that they offer it:

VA at:

Brisbane
Sydney
Melbourne
Perth
Adelaide
Mackay
Gold Coast
Hobart

QF at:

Perth
Sydney
Melbourne
Brisbane

So it seems that QF stick with the major airports (minus ADL and CBR) whereas VA extend it to some regional airports. But neither offers it at CBR which would suggest maybe its an airport thing there rather than an airline thing.

But agree it is a massive fail by QF. Corporate incompetence on a grand scale.

 

[TonyHancock]

Gate agents are responsible for doing the boarding calls however it's the F/A's that scan the boarding passes & therefore responsible for enforcing the rules.

Sorry, in that case I mean FA's....who completely, and utterly, miserably fail to enforce the rules....unlike DJ!!!!

 

[TonyHancock]

Worth noting where each airline actually states that they offer it:

VA at:

Brisbane
Sydney
Melbourne
Perth
Adelaide
Mackay
Gold Coast
Hobart

QF at:

Perth
Sydney
Melbourne
Brisbane

So it seems that QF stick with the major airports (minus ADL and CBR) whereas VA extend it to some regional airports. But neither offers it at CBR which would suggest maybe its an airport thing there rather than an airline thing.

But agree it is a massive fail by QF. Corporate incompetence on a grand scale.

Interstingly despite NTL not being on the list I have experienced, on more that one occasion, priority boarding being enforced by DJ.

 

[ozbeachbabe]

They all work for Qantas though, right?

(oops, I wasn't going to comment in this thread again)

Some work for QF others are employed by QF.

 

[MatF]

Some work for QF others are employed by QF.

Hehe, touche

 

[medhead]

Worth noting where each airline actually states that they offer it:

VA at:

Brisbane
Sydney
Melbourne
Perth
Adelaide
Mackay
Gold Coast
Hobart

QF at:

Perth
Sydney
Melbourne
Brisbane

So it seems that QF stick with the major airports (minus ADL and CBR) whereas VA extend it to some regional airports. But neither offers it at CBR which would suggest maybe its an airport thing there rather than an airline thing.

But agree it is a massive fail by QF. Corporate incompetence on a grand scale.

Oh, have qantas changed their list of platinum benefits. Last time I looked that said it was offered at all airports.


Sent from the Throne

 

[tuapekastar]

Oh, have qantas changed their list of platinum benefits. Last time I looked that said it was offered at all airports.


Sent from the Throne

The ports listed above have been noted on the Platinum Benefits section of the QF website for some time (months at least, in my recollection, perhaps longer). There may however, as can happen, be conflicting advice elsewhere on the QF site.

 

[beardoc]

At least get your story strtaight, either you "decided that the regular line was just too long and gave it a shot" or "used the PB lane as an experiment, to see if QF were enforcing the rules". Can't have your cake and eat it too. The pax you refer to possibly weren't AFF members and didn't understand how it is supposed to work. You did it fully knowing you were in the wrong. I rest my case your Worship. Nothing personal but yes, you are part of the problem.

It might be time to relax. If this is a problem, it's one of the greatest examples of a #firstworldproblem yet. This thread was set up to monitor the rollout of QANTAS' priority boarding, and people added data points to hopefully identify if there was a gradual improvement in the process. Oneworldplus2 provided yet another piece of information (that showed that in this case, it wasn't being reserved for OWE and J flyers). I hardly think that calls for crucifying them. It's another data point in the process.

 

[Danger]

In defence of oneworldplus2, I assume those people throwing stones also have never attempted to take an extra guest into the lounge or an extra kilo or two in their checked luggage or . . .

And as has been noted, I regularly use the domestic priority boarding lane with only my (ineliglbe) oneworld Sapphire status printed on the card, all the while with my QF Platinum card in my back pocket.

If we thought we could get away with two 15kgs carry-ons in Y or nabbing an empty seat in J, I think most of us would probably do it.

As an old school teacher said to me once, "The first time I walk into a classroom, they [students] don't breath unless I tell them to". Qantas has allowed priority boarding to become (right from the start, I think) a farce so pulling it back now is not an easy task.

 

[turnip666]

I wonder why the FA's have trouble enforcing this rule , when they are very quick to put you in your place for other violations? You can't creep into a vacant seat in J and expect to be ignored, or try to hang you jacket if in Y without being pointed firmly to the back. Yet they are unable to tell people to go and do the right thing during boarding?

 

[SeatBackForward]

I wonder why the FA's have trouble enforcing this rule , when they are very quick to put you in your place for other violations? You can't creep into a vacant seat in J and expect to be ignored, or try to hang you jacket if in Y without being pointed firmly to the back. Yet they are unable to tell people to go and do the right thing during boarding?

Possibly because, the FAs are the ones that scan BP's, they don't seem to care which queue you come from. and the QF ground crew are the ones that put up the signage, they don't care what happens after that - probably assuem the FAs will handle that.

Its probably that its a grey area between ground crew, and FA crew thats causing the problems. But thats not excuse. VA have the same issue and they don't have the problem.

 

[serfty]

...

Its probably that its a grey area between ground crew, and FA crew thats causing the problems. But thats not excuse. VA have the same issue and they don't have the problem.

But with VA/DJ it's generally not the FA's who scan the BP's - it's the gate agents.

 

[medhead]

Im not sure grey area is the full story. My observation in ADL says the ground crew just do not care at all about the boarding process. I've seen them on numerous occasions not even bother to make a boarding announcement. Instead they say "come on let's get going" to the nearest passenger as they walk from the scanners back to the desk. Things quickly descend into cough from there. That's a big part of the reason I'm so passionate about priority boarding. At least then there might be some order involved. Well I was passionate, but now I've given up and choose to depart ADL with DJ instead.


Sent from the Throne

 

[MatF]

Possibly because, the FAs are the ones that scan BP's, they don't seem to care which queue you come from. and the QF ground crew are the ones that put up the signage, they don't care what happens after that - probably assuem the FAs will handle that.

Its probably that its a grey area between ground crew, and FA crew thats causing the problems. But thats not excuse. VA have the same issue and they don't have the problem.

Ahh, yes.

That was my point earlier - they are all employed by QF, so it shouldn't matter. It's just poor management.