Qantas apologises to frequent flyers with status extensions, lounge passes, points & more reward seats

[BD1959]

Anyone not receive the $50 voucher by email?

Is there no way to go back and view it in the App after you have claimed it, as I never received the email?

The email has a link which needs to be clicked, this then requires you to accept the voucher in your App. Even now I can't find any trace of mine other than I screen-shot the voucher number.

Regards,

BD

 

[SYD]

The email has a link which needs to be clicked, this then requires you to accept the voucher in your App. Even now I can't find any trace of mine other than I screen-shot the voucher number.

Regards,

BD

You should have or will receive an email with the voucher code once accepted.

 

[PineappleSkip]

I accepted a few days after the offer and received my confirmation email yesterday with the code.

Cheers skip

 

[Ade]

You should have or will receive an email with the voucher code once accepted.

When I accepted the offer, the app told to expect an email with the code within 7 days. However, I received my email within 3-4 days. I also took a screenshot of the offer code just after I accepted the offer, just in case.

 

[BD1959]

You should have or will receive an email with the voucher code once accepted.

I accepted a few days after the offer and received my confirmation email yesterday with the code.

When I accepted the offer, the app told to expect an email with the code within 7 days. However, I received my email within 3-4 days. I also took a screenshot of the offer code just after I accepted the offer, just in case.

Interesting, I've received no such email ... glad now I screen-shot the voucher number!

Regards,

BD

 

[Catweazle]

Now I'm imagining the Catweazle from the 70s children's TV series catching these planes . (I still sometimes say 'tellingbone', to the confusion of youngsters ).

Well I'm only 30. What's your classification of youngsters?

 

[Hvr]

Well I'm only 30. What's your classification of youngsters?

You qualify.

 

[Pete98765432]

Just noticed that I have received my 15,000 bonus points and happy that they count towards points club

 

[SYD]

Just noticed that I have received my 15,000 bonus points and happy that they count towards points club

Oohh, yes my 30k just landed (wasn’t there earlier) and yes, the first rule of PC is…

 

[dairyfloss]

Just noticed that I have received my 15,000 bonus points and happy that they count towards points club

Good to know - and extra glad I’ve held off for Sep, when I clock over to my new membership year. Hope to report that acceptance or posting date is the PC accrual date, too!

Cheers,
Matt.

 

[mviy]

My 30k points have not arrived as yet. Hopefully in the next batch.

I clicked on the link on the morning that the offer was announced. I guess I'll need to follow it up with QF if not received by next Monday.

 

[sudoer]

Nothing here yet either

 

[SYD]

My 30k points have not arrived as yet. Hopefully in the next batch.

I clicked on the link on the morning that the offer was announced. I guess I'll need to follow it up with QF if not received by next Monday.

You accepted the apology by clicking on the email link? (Not just the app for the $50 voucher)

 

[mviy]

I did the app, then I clicked on the email link. Is that the wrong way to do it?

 

[oz_mark]

Just noticed that I have received my 15,000 bonus points and happy that they count towards points club

Lucky for some. My bonus doesn't seem to have counted.

 

[SYD]

I did the app, then I clicked on the email link. Is that the wrong way to do it?

You should have an email confirming the 15 or 30k pts. There was a link you must click to accept the points. Completely seperate to the voucher.

Post automatically merged: Aug 31, 2022

Lucky for some. My bonus doesn't seem to have counted.

They’re crediting as “In the air” points (capped at 20k)….

 

[mviy]

Yes, I clicked on the link in that email. It just brought up a web page confirming that I had accepted it though. There was no email confirming that I had accepted.

I received the email "Thank you from QANTAS" on the morning of the 22nd August and accepted the points less than an hour later.

 

[SYD]

Yes, I clicked on the link in that email. It just brought up a web page confirming that I had accepted it though. There was no email confirming that I had accepted.

I received the email on the morning of the 22nd August and accepted the points less than an hour later.

Yep, thats it. I clicked multiple times and days…

 

[oz_mark]

You should have an email confirming the 15 or 30k pts. There was a link you must click to accept the points. Completely seperate to the voucher.

Post automatically merged: Aug 31, 2022

They’re crediting as “In the air” points (capped at 20k)….

Oh. I am already maxed out on that!

 

[mviy]

Yep, thats it. I clicked multiple times and days…

I hope that's not it. I guess I'll try and see if I can get through to Hobart on Monday if the points haven't come in.