Qantas Cabin Baggage Survey Results Email

[kpro]

My last QF trip last week I noticed staff (at the gate) pulling people out of line and getting them to use the box and scales...by the unhappy looks they were made to check it in.

Wonder if this is in addition to the bag weighing they do before security during peak times, in airports such as SYD and BNE.

 

[jastel]

It was BNE, no checks before security...but I did online check in and bag drop so didnt see a human except at security.

 

[kpro]

It was BNE, no checks before security

I've definitely had my (standard sized) cabin bag weighed at premium entry before security at BNE on a weekday, around 5 - 5:30pm.

Perhaps unpopular opinion but my experience that day kind of put me off the concept. The person asked to weigh my cabin bag, then asked me to put my personal item on top of the cabin bag. Both together were over 10kg, I was asked to check in the cabin bag. The flight was then 1 hour delayed, and the bag took 30 mins to come out in SYD.

I have no issues if they want to enforce multiple bags (beyond 2) or out of proportion bags. However, inconsistent application of weight limits and what they consider a personal item adds to frustration when flights are delayed and you just want to get home after a week away for work.

 

[Rembrandt]

"carry on is starting to get out of hand and can slow down the boarding process" ... !!

It has been out of hand for years now! It is the number 1 boarding delay / gripe IMO ... it is absolutely ridiculous the size and quantity of cough people jam in the lockers and under the seat.

I remember about 20 years ago when Sydney was the only place in Australia which had Krispy Kreme outlets. Sydney Airport had an outlet and some Victorian's would take boxes of the doughnuts back home as carry on. These boxes of donuts would take up room in the overhead luggage compartments. It got to a point where I just chucked my bag on top of the doughnut boxes so much was the frustration I had towards them.

 

[DejaBrew]

Random carry-on limit checks just now for my imminent QF431 SYD>MEL. I have 2 bags but was within the limits for 1 up 1 down. Bloke who was checked in front of me was P1 (or at least had the latest P1 tags) and was trying to take over 20kgs as carry-on. Wasn’t happy when he was told it wasn’t happening.

 

[DejaBrew]

Bloke who was checked in front of me was P1 (or at least had the latest P1 tags) and was trying to take over 20kgs as carry-on. Wasn’t happy when he was told it wasn’t happening.

Come to think of it, he also argued that he was flying in J (and was told in no uncertain terms that it didn’t matter). Here I am now sitting in J as we taxi to the runway, and old mate is nowhere to be seen…