Qantas changes Sydney-Apia daytime A330 service to Brisbane-Apia 737 redeye

So I guess this A330 probably will be needed on the up-gauged SYD-PER flying (if not used on international).
 
We flew BNE/APW yesterday, having used points for business class awards to celebrate a 50th birthday. My partner is a QF Gold FF.
The A330 flight appeared full in economy and was about half full in business.
To be honest, QF are really taking the mickey when it comes to their business class product on this service. The only highlights were the seat and entertainment. No pillows and no blankets (keep in mind that some passengers had started their journey in SYD at around 0600), a terrible breakfast meal service (so much for larger portions and better quality!) and a non-existent crew - who were more concerned with taking every minute of their allocated breaks as they sat in the business class cabin, rather than provide any degree of customer service.
Recent flights we’ve had with Vietnam Airlines and even Air Serbia, were vastly superior.
I get it Qantas - competition on the route is minimal. But when it comes to our next trips to the US and Europe, do you honestly think we would spend our hard earned money on you guys. If you think yes, then think again!
 
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dingogav said:
To be honest, QF are really taking the mickey when it comes to their business class product on this service. The only highlights were the seat and entertainment. No pillows and no blankets (keep in mind that some passengers had started their journey in SYD at around 0600), a terrible breakfast meal service (so much for larger portions and better quality!) and a non-existent crew - who were more concerned with taking every minute of their allocated breaks as they sat in the business class cabin, rather than provide any degree of customer service.
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I have to agree, the only thing this route had going for it was the seat and also the timings, and now both are going out the window. I thought it was terrible that the meal offering was of domestic standard only (everything on one tray, two choices only for mains, no entree or proper dessert), despite the length of the flights. Are all trans-Tasman and South Pacific flights catered like this in business?

And don't even get me started on the lack of a pillow and blanket.
 
dingogav said:
We flew BNE/APW yesterday, having used points for business class awards to celebrate a 50th birthday. My partner is a QF Gold FF.
The A330 flight appeared full in economy and was about half full in business.
To be honest, QF are really taking the mickey when it comes to their business class product on this service. The only highlights were the seat and entertainment. No pillows and no blankets (keep in mind that some passengers had started their journey in SYD at around 0600), a terrible breakfast meal service (so much for larger portions and better quality!) and a non-existent crew - who were more concerned with taking every minute of their allocated breaks as they sat in the business class cabin, rather than provide any degree of customer service.
Recent flights we’ve had with Vietnam Airlines and even Air Serbia, were vastly superior.
I get it Qantas - competition on the route is minimal. But when it comes to our next trips to the US and Europe, do you honestly think we would spend our hard earned money on you guys. If you think yes, then think again!
Click to expand...
Looking at this latest news (and recent experiences), I'm glad when we booked to go to Samoa this July we're heading over to Auckland on the new QF3 in J using points, overnighting in Auckland before using Air NZ to get to Samoa (also on a 787). A bit longer, but a lot more relaxing. Except for the 6am start from Canberra, although being first flight of the day it usually isn't held up if it's foggy.
 
kookaburra75 said:
Looking at this latest news (and recent experiences), I'm glad when we booked to go to Samoa this July we're heading over to Auckland on the new QF3 in J using points, overnighting in Auckland before using Air NZ to get to Samoa (also on a 787). A bit longer, but a lot more relaxing. Except for the 6am start from Canberra, although being first flight of the day it usually isn't held up if it's foggy.
Click to expand...
I reckon you’ll have a markedly better experience in NZ J.
 
kookaburra75 said:
Looking at this latest news (and recent experiences), I'm glad when we booked to go to Samoa this July we're heading over to Auckland on the new QF3 in J using points, overnighting in Auckland before using Air NZ to get to Samoa (also on a 787). A bit longer, but a lot more relaxing. Except for the 6am start from Canberra, although being first flight of the day it usually isn't held up if it's foggy.
Click to expand...
Where are you staying in Samoa?
 
Presumably some government underwriting and cargo demand has ceased/reduced, and QF can now allocate the aircraft elsewhere.
 
kookaburra75 said:
When we started thinking about the trip an ad from Luxury Escapes popped up for Taumeasina Island Resort (who says that our devices aren't listening). The reviews looked good so we're gone for there.
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I didn't rate it. Pack your own toothbrush and toothpaste as they don't provide disposables.
 

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