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Yep, Travel Passes with DSC attached were only offered via the call centre to customers proactively seeking refunds for bookings that were eligible to be refunded (i.e. Qantas cancelled your flight), as an incentive to not take a cash refund.
Might be splitting hairs, sorry but I know when I called, I didn't give them the chance to offer or not - I asked for "the Travel Pass, with the DSC, please."