Qantas Delays/Cancellations

[Melburnian1]

Why can't QF9 run on time?

FlightStats - Global Flight Tracker, Status Tracking and Airport Information lists punctuality performance for QF9, 1525 ex MEL for DXB and LHR as 'unavailable' but if the past four days are anything to go by, QF9 has a poor timekeeping perfomance.

On Thursday 11 July, QF9 departed MEL 22 minutes late but arrived LHR (+ 1) 66 minutes late. On Friday 12, it departed on time, arriving LHR 16 minutes early, so credit should be given for that. On Saturday 13 July, it departed 77 minutes late, arriving LHR 73 minutes behind time. Today, it left MEL 43 minutes late and is still on the way to DXB.

Just one out of four of this QF A388 flight having good punctuality is not satisfactory.

In comparison, a major competitor, SQ228, departed MEL on Friday 12 July on time at 1545, arriving SIN two minutes late at 2147.

On both Saturday 13 and today, Sunday 14, SQ228 departed MEL four minutes early, respectively arriving SIN three minutes early and being forecast to arrive 18 minutes early (though the latter may not always be achieved if ATC slows her down or if there is a queue to get into Changi).

The connecting flight to SQ228, SQ322, departed SIN one minute late on Friday 12 July, arriving LHR 25 minutes early at 0530 the following morning. On Saturday 13 July, SQ322 departed one minute early, arriving LHR 15 minutes early. Tonight's SQ322 is still nine hours from departure while SQ only publishes flight status for up to two days ago, not three as QF does, so I cannot access Thursday's performance.

FlightStats - Global Flight Tracker, Status Tracking and Airport Information gives SQ228 a 96 per cent on time rating, better than 85 per cent of comparable flights. The rating for SQ322 is not nearly as good.

Delays can be caused by anything from a plane going 'tech' to a passenger with luggage in the hold failing to front or a crew member going off sick at the last moment, but what is stopping QF9 from reliably departing (i.e. pushback) on time (given that the very generous 'on time' definition is '15 minutes or less late departing' or arriving, as the case may be)?

It doesn't surprise me that SQ has added a fourth daily frequency between SIN and MEL.

 

[mannej]

re: General Qantas Delays/Cancellations/etc. Discussion

A sample of 4 flights is hardly enough evidence to say that the OTP of that flight is hardly satisfactory.
Without any evidence or proof, we don't know why it ran an hour behind. It may have been a no-show pax that created the delay resulting in a lost slot or permission in a certain airspace.

 

[Melburnian1]

re: General Qantas Delays/Cancellations/etc. Discussion

I didn't claim that it was sufficient. I qualified my analysis.

However, it's a micro picture based on a few consecutive days. If typical, it must be frustrating for passengers who look across at the SQ metal more often pulling out ahead of this flagship QF flight. It may be one more reasn why QF International is unprofitable: travellers don't trust it to run on time as much as the competition.

 

[mannej]

re: General Qantas Delays/Cancellations/etc. Discussion

I didn't claim that it was sufficient. I qualified my analysis.

However, it's a micro picture based on a few consecutive days. If typical, it must be frustrating for passengers who look across at the SQ metal more often pulling out ahead of this flagship QF flight. It may be one more reasn why QF International is unprofitable: travellers don't trust it to run on time as much as the competition.

Like I said 4 days can't really create a picture either way...
You may have qualified your opinion, but the claims you are making can't really be substantiated by a block of 4 days.

 

[jb747]

re: General Qantas Delays/Cancellations/etc. Discussion

Perhaps Singapore are accepting MELs that QF aren't?

The aircraft that I flew in your sample was early, so I guess the problem is that I can't fly them all.

 

[dajop]

re: General Qantas Delays/Cancellations/etc. Discussion

DXB gets ver busy late evenings doesn't it? Maybe more DXB related than specifically QF9?

 

[Mwenenzi]

re: General Qantas Delays/Cancellations/etc. Discussion

I didn't claim that it was sufficient. I qualified my analysis.

However, it's a micro picture based on a few consecutive days. If typical, it must be frustrating for passengers who look across at the SQ metal more often pulling out ahead of this flagship QF flight. It may be one more reasn why QF International is unprofitable: travellers don't trust it to run on time as much as the competition.

I doubt many would check on time stat's before buying a ticket. The average pax in Y would not even know what they are (or care). Need more at 4 selective days to get a full unbiased analysis.

Anyway what's 20 or 30 minute's after a days flight. Can wait much before immigration/custome on a bad day in LHR compared to a better day through immigration/customs

If you want to look at poor on time stats look at the UA flights SFO/LAX SYD/MEL flight. UA pax are thankfull if they arrive on the same calender day as schedule. Consolidated "United SYD/MEL Flight Delays or Cancellations" Thread [2013]

 

[JohnM]

re: General Qantas Delays/Cancellations/etc. Discussion

Perhaps Singapore are accepting MELs that QF aren't?

The aircraft that I flew in your sample was early, so I guess the problem is that I can't fly them all.

Well, then I hope you're flying mine on 2 September, JB .

 

[Ansett]

re: General Qantas Delays/Cancellations/etc. Discussion

And Mine on the 4th October

 

[Melburnian1]

re: General Qantas Delays/Cancellations/etc. Discussion

jb747, congratulations on your excellent timekeeping. Mind you, in my OP, I referred to giving credit. I hope that we don't have mental telepathy.

You must have the aviation equivalent of the 'Midas touch.' I doubt that there's the aviation equivalent of the 'fastie' train drivers for Metro (Melbourne), V/Line (Victoria), NSW TrainLink or Sydney Trains, but nonetheless I hope that 'bringing her in on time' gives you a lump in the chest just like on the railways when XPTs (Australia) or true high speed trains (overseas) arrive on time despite no or little recovery time in the timetable.

jb747, any of us who patronise QF more than I do must hope we have you as the 'driver!'

 

[Ansett]

re: General Qantas Delays/Cancellations/etc. Discussion

Over the years I have flown QF9 many times and Never had many delays I do belive that the last 4 days has been to operational issues. This happens from time to time

 

[Simo]

re: General Qantas Delays/Cancellations/etc. Discussion

Perhaps Singapore are accepting MELs that QF aren't?

The aircraft that I flew in your sample was early, so I guess the problem is that I can't fly them all.

A 4 day snap shot is not a reason not to take a flight.

If it was done over a 12 month period it could be valid.

It could also be due to domestic issues with paxs connections.

 

[jb747]

re: General Qantas Delays/Cancellations/etc. Discussion

jb747, congratulations on your excellent timekeeping. Mind you, in my OP, I referred to giving credit. I hope that we don't have mental telepathy.

You must have the aviation equivalent of the 'Midas touch.' I doubt that there's the aviation equivalent of the 'fastie' train drivers for Metro (Melbourne), V/Line (Victoria), NSW TrainLink or Sydney Trains, but nonetheless I hope that 'bringing her in on time' gives you a lump in the chest just like on the railways when XPTs (Australia) or true high speed trains (overseas) arrive on time despite no or little recovery time in the timetable.

jb747, any of us who patronise QF more than I do must hope we have you as the 'driver!'

Dunno about that 'Midas touch'. At one point I thought I was a s**t magnet.

 

[erkpod]

re: General Qantas Delays/Cancellations/etc. Discussion

You must have the aviation equivalent of the 'Midas touch.' I doubt that there's the aviation equivalent of the 'fastie' train drivers for Metro (Melbourne), V/Line (Victoria), NSW TrainLink or Sydney Trains, but nonetheless I hope that 'bringing her in on time' gives you a lump in the chest just like on the railways when XPTs (Australia) or true high speed trains (overseas) arrive on time despite no or little recovery time in the timetable.

Slighty OT - I can't comment for Victoria but there is a lot of recovery time for trains in NSW (suburban or long distance). It does feel good when one does arrive on time, especially if I've left the starting station late.

 

[Melburnian1]

re: General Qantas Delays/Cancellations/etc. Discussion

A 4 day snap shot is not a reason not to take a flight.

If it was done over a 12 month period it could be valid.

It could also be due to domestic issues with paxs connections.

I would have loved to have quoted the percentage that QF9 was on time arriving in DXB or LHR, but unfortunately the flight stats website shows this flight as not having the required data 'available.' I do not know why, given that there is similar information for many other QF flights and other airlines.

 

[dajop]

re: General Qantas Delays/Cancellations/etc. Discussion

I would have loved to have quoted the percentage that QF9 was on time arriving in DXB or LHR, but unfortunately the flight stats website shows this flight as not having the required data 'available.' I do not know why, given that there is similar information for many other QF flights and other airlines.

? ? I'm seeing QF9 MEL-DXB over last 62 flights - 48% on time, 22% late, 16% very late, 12% excessive. Average delay 32 mins, stdev 57 max delay 401 mins.

Comparable figures for EK407 (which leaves about 6 hrs later( over 123 flights are 65%, 22%, 7%, 6%. Average delay 21mins, max 136 mins.

 

[Alco4301]

re: General Qantas Delays/Cancellations/etc. Discussion

I am travelling on QF1 to London in September and as I have an important engagement in the morning of arrival I have been keeping check on the arrival of this flight in London for the last 3 months. At present it stands at 22% on time or early and 18% > 60 minutes late including 1 DNA, the remainder were under an hour late. Although its not QF9 Dubai seems to cause Qantas a few problems on a number of flights.

 

[Brisbane Flyer]

re: General Qantas Delays/Cancellations/etc. Discussion

Does it matter?

MEL to LHR an hour late, I really don't care

 

[Mal]

re: General Qantas Delays/Cancellations/etc. Discussion

Does it matter?

MEL to LHR an hour late, I really don't care

For some people yes. For others no.

 

[wingspan]

re: General Qantas Delays/Cancellations/etc. Discussion

I was on QF9 on 13/7. It was delayed due to engineering issues at MEL. No issues with DXB but it was just that it arrived late and so everything was out of whack with timing. Anyway I still got to my final destination early so I was happy.