Re: General Qantas Delays/Cancellations/etc. Discussion
... and the delayed QF93 is now delayed 3 further hours because of the strong winds in MEL going to single runway. This made the 380 to divert to SYD for extra fuel.
What's impressive that the crew (captain, first officer, second officer) is going around talking to pax in the F lounge.
Agreed - the captain CSM et al also went around the business lounge updating passengers. They couldn't have been more considerate of all our various woes and worries, and when it eventually left, the flight itself was brilliant - and the entire crew should be commended
some of the not so good bits about the whole experience - losing my beautiful 13A and 13B on qf93 and ending up in 15a and 15b in qf7093 (replacement flight) with a puddle under my feet ( we did change and go down to some empty seats at rear of business cabin). And some of it we managed some good experiences - like lunch in the qantas first lounge on day 1 (the 22nd) after being deplaned. And we did get a room at the airport park royal unlike some pax who ended up being bussed to a motel in Preston, then arrived downstairs for bus back to the airport at 05:30 only to be told it was now 06:30
the very worst part of the whole experience for us was the ghastly shamozle in Melbourne airport - queues of oax plus luggage for hotel vouchers or taxi coupons - no- one knew which queue was which and the organisation was abysmal. We as business oax mixed in to the huge numbers of people - it should have been done in the lounge rather than making it all worse by adding to the numbers queuing. I had an accident on the way to the airport so had arm in a sling and was feeling very sorry for myself - sitting on the floor having a little cry in the middle of 500 people at least got us out of the queue and into the park royal
Our ongoing flight to Seattle was booked with virgin America and therefore not on the same pnr - and it cost us $$450usd to change days. Travel insurance (insure and go) said they do not cover missed connections so we will have to wear that one. Rang qantas who said they could change us to air Alaska so any further changes would be covered- but it would cost us $400 pp plus the new fare. I'll look further into our out of pockets when we get home but I don't want to do that while on holiday
just received an email from qantas saying that they are so sorry and have given me 15,000 points which is appreciated, but we have lost one of our two days in Seattle which is sad
apologies for the typos etc, iPad not working well and I'm only using one finger today
but we are safely in Seattle and I presume all our fellow passengers are now safely at their destinations, and it was eventually a great flight with great crew
