Qantas double status credits OR double points offer [book 23-28 March 2023]

[AIRwin]

I'm wondering if they've forgotten to run the weekly script like they used to, in order to credit all the DSC items...hope we don't have to wait a full 8 weeks

Or they are away on leave over school holidays?

 

[flyingfan]

I'm wondering if they've forgotten to run the weekly script like they used to, in order to credit all the DSC items...hope we don't have to wait a full 8 weeks

Didn’t it used to be every Tuesday between 9am-noon? I’ll look out to see if the DSCs land tomorrow

 

[QF WP]

My recollection was Saturday evenings. As I used to check Sunday morning over breakfast cuppa to see my SC balance.

 

[exceladdict]

I'm wondering if they've forgotten to run the weekly script like they used to, in order to credit all the DSC items...hope we don't have to wait a full 8 weeks

I'm hoping not, it means the difference between lounges for me in an upcoming trip.

 

[RichardMEL]

I'm wondering if they've forgotten to run the weekly script like they used to, in order to credit all the DSC items...hope we don't have to wait a full 8 weeks

Mate you're not match fit

the first run has taken some tme over the past few promotions, then the DSC's tend to post promptly (ie within 48 hours) after flight credit date. I see no reason why this wouldn't continue.

I know, right now it's a PITA because you've flown and need those DSC (you need to reclaim your moniker of course! ) and it definitely means the difference in status for some so I get it.. but this isn't unusual for QF.

With no knowledge of the internals, I suspect it's just about QF setting up the parameters for the promotion credit within the system(eg: QF flights, date range, etc) and once that's put in and set up to run a batch run over the previous period to catch up on all the flights taken so far to credit (like yours) before going forward.

Now, if something like this is potentially the actual situation, why this can't be set up before the promo period starts (since QF know in advance of when they launch the promo the terms of it) then why they can't set this up to run from day 1 of the promo is beyond me - UNLESS they're doing something like a situation where changes to the running system are only mde at stipulated periods, during a maintenance window on some day of the month to deply (tested one hopes lol) changes from dev into production (which can be a normal change management process is some environments) - and that may be why the first number of DSC take awhile to post and then they are smooth after - this is plausible to me as a scenario from an IT perspective - and perhaps the nature of the change precludes implementation before the start of the promo period (eg it may be very simple to be something like "if flight date is now until 28/2/24 then...") in terms of crediting DSC then that may make some sense, though one would HOPE the code would be somewhat more nuanced but it may just be a function of how DSC passes are implemented (remembering a lot of this is code on top of legacy systems and has been the same for years now).

Sure, I am just making assumptions and drawing possible conclusions based on not much more than observation and some experience in change management, but it would explain past behaviour, and we know QF is loath to make big changes specially when legacy is involved (just look at the track record).

Now sure it MAY take the stated 8 weeks, but I have a feeling it will not, and possibly the love will start pouring before the end of the month and go from there.

but I've been wrong before - and then I'll declare I am not match fit

 

[RichardMEL]

My recollection was Saturday evenings. As I used to check Sunday morning over breakfast cuppa to see my SC balance.

that may be more related to observation - ie when you checked.

in my experience, as I already noted, fairly consistently within 48 hours (usually the 2nd morning after - suggesting a batch run around 0000Z) of the original flight credit date the DSC would show up. Not always, but I would say one of the more, ahem, consistent things QF would manage once the ball was rolling.

I'm going to go for the flow will start by May 1. It may even be possible next weekend (as April 29/30 weekend seems too close to month end processing, depending on how QF does such things - if that even applies to the system dealing with SC's, status and all that).

 

[Doddler]

Luckily I have a Plat friend with a bunch of passes to burn, because I’ve been stuck on 695 for a while now. Would be 800+ if my DSCs had posted

In Qantas Lounge Perth right now, enjoying a Little Creatures Pale Ale.

 

[larrymull]

Flew Saturday afternoon in J from Ayers Rock - Syd - Mel, still hasn't posted the DSC.

 

[QF WP]

My next DSC flight is Wednesday 19th (ADL/BNE), so will be interesting to see whether:
1. The DSC for my first flight (CBR/BNE) posts beforehand
2. The ADL/BNE flight triggers the DSC to post from point 1 above

Then it will be interesting to see when the ADL/BNE DSC posts ...

Okay, 2nd flight taken last night and normal SC’s have already posted. If only DSC posting was as efficient

 

[openseat]

Okay, 2nd flight taken last night and normal SC’s have already posted. If only DSC posting was as efficient

I'm in the same boat. Two flights - 12 & 18 April. Still waiting.

 

[QF WP]

Yes we’re all in the same boat. My first DSC flight was 3rd April. There’s going to be a fair list of DSC flights that will need to be processed from just AFF FF’s when they get around to it.

I’m meeting with the QF Regional GM today at 11am. Maybe I should ask him to bump it up to Olivia Wirth to get some action.

 

[QF WP]

Had 45 mins with the RGM. Well he did ask what were topics that FF’s are talking about, so I mentioned the DSC and that they weren’t posting. I jokingly asked him to mentioned it to Olivia and he laughed - just not sure if he was joking

Proof I was really there - he was effusive with his thanks and gave me a bag of goodies.

 

[larrymull]

Well these are the important issues to Frequent Flyers I guess, that plus redemptions.

 

[QF WP]

He asked about the differences between Qantas & Virgin, obviously I told him I hadn’t flown with QF since May 2022, until they’d got their OTP back into 95% + (amongst other reasons). He’s even done shifts at the airport as a baggage handler like AJ.

 

[Lynda2475]

Hope you also mentioned the unfit/untrained offshore call centres.

 

[eminere]

Had 45 mins with the RGM. Well he did ask what were topics that FF’s are talking about, so I mentioned the DSC and that they weren’t posting. I jokingly asked him to mentioned it to Olivia and he laughed - just not sure if he was joking

Proof I was really there - he was effusive with his thanks and gave me a bag of goodies.

View attachment 324457

The old logo was so much better.

 

[Danger]

Had 45 mins with the RGM. Well he did ask what were topics that FF’s are talking about, so I mentioned the DSC and that they weren’t posting. I jokingly asked him to mentioned it to Olivia and he laughed - just not sure if he was joking

Proof I was really there - he was effusive with his thanks and gave me a bag of goodies.

I think there's one or two more pressing issues amongst us than the DSC not posting within the timeframe we've been told not to expect them to post.

 

[akenne21]

Just wondering... where it shows the list of upcoming flights in the 'Your Bookings' section online, and the corresponding points that will be earned, should this include any of the double points or DSCs anticipated from the DSC promotion?

Still trying to work out if my booking will actually be eligible... flight was booked and paid with POLi on the last day of the promotion, but not ticketed until after the promo finished.

 

[exceladdict]

Just wondering... where it shows the list of upcoming flights in the 'Your Bookings' section online, and the corresponding points that will be earned, should this include any of the double points or DSCs anticipated from the DSC promotion?

Still trying to work out if my booking will actually be eligible... flight was booked and paid with POLi on the last day of the promotion, but not ticketed until after the promo finished.

It doesn't include DSC there in my experience

 

[exceladdict]

Will post as/when if others don’t beat me to it, but not expecting them for at least a few days, if not weeks.

Has anyone suggested a new thread for 'Will Qantas award double status credits from the march 2023 promotion in April 2023?'

Still no love at almost four weeks, hoping they come through soon as I'd much rather use an F lounge on an upcoming trip. Not much April left either.