Is it just me or is the QANTAS Lounge Pass Portal Complimentary Lounge Invitations | Qantas not working? For the past few days I always get "Something went wrong. Please try again later." I want to check if a couple of passes have come through.
Try switching browsers?Similar issue for me - been trying to link a couple of invitations and it always says:
You’re unable to redeem a Lounge Invitation on this occasion.
I have reached out to FF support, and gotten a generic answer that didn't offer any resolution.. Anyone have any ideas?
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Try switching browsers?
Edge throws up problems with various Qantas pages from time to time. Logging in with Chrome "usually" give a positive result.
I have no idea why
I've noticed that too the other day that flights originating from MEL can't be linked. When Victoria had the lockdown earlier this month Qantas closed the lounge. May be they haven't updated the invitation portal when they re-opened the lounge I think from this week.Slight thread hijacking ..... but has anyone been able to link a pass to a flight originating from MEL?
From the Complimentary Pass website, I can link passes to flights departing ASP, SYD and BNE (although when I go in it says "Already has access" obviously as a WP.
However my two flights departing MEL don't show up at all even to deny the link. One booking is me travelling alone. The other is me travelling with 3 other pax who don't have lounge access and the flight doesn't even show up.
I am still experiencing this issue. Anyone else?I've noticed that too the other day that flights originating from MEL can't be linked. When Victoria had the lockdown earlier this month Qantas closed the lounge. May be they haven't updated the invitation portal when they re-opened the lounge I think from this week.
According to the Service Updates page as of the 15th March the QANTAS Club is still closed. See Service updates | Qantas
Once both domestic lounges are open, not just one, they should hopefully start accepting lounge invitations again outside of peak travelling times.
Had the same issue PER-ADL in November last year, copied the error message which was accepted in Perth, but had to argue the toss in Adelaide for the return leg, with them eventually conceding the point.I'm having this same problem now. A look at the code behind the page indicates a local validation error: "Pass used for Redeemption does not belong to Frequent Flyer" (sic)
This looks like a website bug to me. Would love to hear any suggestions on how to fix apart from waiting hours on hold which just ain't worth it.
I thought to print out the page showing the error and presenting it to the lounge, honestly though with the good chance I'll get rejected do I risk spoiling the excitement of travel again just to get a free coffee and cake.
I’m having this issue now. It’s been happening for 5 days. How long did it take for it to work again?Is anyone having issues linking complimentary lounge pass at SYD domestic lounge recently? I am keep getting this error when trying to link the booking:
View attachment 308139
I transferred one to a relative a week ago without issueI’m having this issue now. It’s been happening for 5 days. How long did it take for it to work again?