Qantas married segment logic

[encryptededdy]

Boarding passes yes but through check bags not necessarily
Ive had to pick up and recheck bags at MEL for a SYD-MEL-LAX. Both QF +81 ticket, 3hrs transit time

That's certainly not what their policy says...
Consistently inconsistent™

 

[Quickstatus]

That's certainly not what their policy says

I even had the policy printed out but to no avail. Basically take it or leave it.. I do think they were trying to limit availability of multicity award - and it appears still are. So in that sense they are consistent

 

[justinbrett]

Boarding passes yes but through check bags not necessarily

It's just plain wrong and against policy.

It's your job as a FF to re-educate the staff, I hope you are aware.

Embrace your inner Karen.

I even had the policy printed out but to no avail. Basically take it or leave it.. I do think they were trying to limit availability of multicity award - and it appears still are. So in that sense they are consistent

Why would a check in agent on the day of flight care about reward availability?

 

[Quickstatus]

It's your job

Nope, not without significant consideration like SC / Tier Status upgrade

Embrace your inner Karen.

Not worth the potential return. Time arguing vs time airside in lounge or otherwise sitting back with a drink

Why would a check in agent on the day of flight care about reward availability?

They don’t, but IMO, they are restricted from “on high” re what they can do

 

[justinbrett]

Nope, not without significant consideration like SC / Tier Status upgrade

Not worth the potential return

Then suck it up, I guess.

Who dares wins.

 

[Quickstatus]

Then suck it up

Mmm not really, it comes down to priorities. I care little about matters that I would have to expend significant time/energy to address when the return is insignificant. In this case it is not worth the effort because IIRC the more important priority at the time was actually time - ie time to relax.

 

[justinbrett]

Mmm not really, it comes down to priorities. I care little about matters that I would have to expend significant time/energy to address when the return is insignificant. In this case it is not worth the effort because IIRC the more important priority at the time was actually time - ie time to relax.

And probably spent longer on here posting about it than it would have taken to fix in person

Each to their own. If nobody ever complains then it just continues until someone does. Granted transiting MEL is not worth as much, if it were MEL-SYD-LAX even 30 minutes would still have been worth it.

 

[justinbrett]

but IMO, they are restricted from “on high” re what they can do

Quite the conspiracy. QF would just change their policy if this was the case - plenty of oneworld airlines won't connect on separate tickets even same airline (eg AA-AA).

I've done it stacks of times, as recently as Jan this year (BNE-SYD-LAX) and never had an issue.

 

[Quickstatus]

probably spent longer on here posting about it than it would have taken to fix in person

Not at all - posts here about my experience took just a few minutes.

f it were MEL-SYD-LAX

But it wasn’t. And even if was, 30 min is not worth the return.

The power of the single traveller is not in engaging with the airline but engaging with others who wish to travel with the airline…

never had an issue.

Well done!. Which is why I said “not necessarily” up thread. Your experience is n=1. I’m also n=1.

But you miss the point - which is IMO the airline sometimes does what it wants , regardless of published “policies” whatever they are

 

[justinbrett]

Well done!. Which is why I said “not necessarily” up thread. Your experience is n=1. I’m also n=1.

Well, multiplied by number of trips - how many times have they not connected your bags?

30 minutes easily worth it by having to wait for bags, travel by non-airside bus, then checking in again. Not that it would have taken 30 minutes to fix. In most cases a simple "I'll have to check with my supervisor" "Oh yeah of course we do that" and then you're on your way. I wasn't there but it sounds like you barely questioned it, or you're just underplaying what you did for the lols.

 

[Quickstatus]

30 minutes

That’s an assumption

sounds like you barely questioned it

Again an assumption. Remember I has the printed relevant T&C which I showed them. IIRC at the time others had mentioned similar problems which is why I had the T&C printed.

"Oh yeah of course we do that

Again an assumption. And in your case completely wrong.

multiplied by number of trips

still in a way n=1: ie the experience of one person.
But that’s OK if you want to say your experience is much more. The point again which you misunderstand is the intent of my posts. I’m just telling my story - not here to convince anyone. It is up to anyone to apportion weight to my story and to yours. They are free to completely discount my story.

 

[justinbrett]

That’s an assumption


Again an assumption. Remember I has the printed relevant T&C which I showed them.


still in a way n=1: ie the experience of one person.
But that’s OK if you want to say your experience is much more. The point again which you misunderstand is the intent of my posts. I’m just telling my story - not here to convince anyone. It is up to anyone to apportion weight to my story and to yours. They are free to completely discount my story.

There’s a big difference between saying “QF did not connect my bags” vs “QF does not necessarily connect bags”.

I'm not arguing against the former.

The latter implies there's a policy - or perhaps in your case conspiracy - against doing so. That is what I disagree with.

 

[Quickstatus]

perhaps in your case conspiracy

Up to you. I’m just telling my story. IMO there is little difference because at the time there were others who reported that QF not through checking bags when one segment was a international classic award. But you think what you want to think. It makes no difference to me.

 

[justinbrett]

Up to you. I’m just telling my story. IMO there is little difference because at the time there were others who reported that QF not through checking bags when one segment was a international classic award. But you think what you want to think. It makes no difference to me.

I will think what I want to think thanks, as I connected to an international classic award only 6 months ago. So certainly wasn’t policy.

 

[Quickstatus]

I will think what I want to think thanks

Excellent!. You tell your story, I’ll tell mine. But remember it was you who took exception to my story… at #23.

 

[justinbrett]

Excellent!. You tell your story, I’ll tell mine. But remember it was you who took exception to my story… at #23.

Your conspiracy...

Never argued that your story wasn't true - just your reasoning.

 

[kreuky]

Even if i had booked a later connection, it would be pointless. As i expected, QF93 delayed even further now. Arriving LAX at around 2225, and QF still has QF94 departing at 2235 at this stage. LOL.

 

[Quickstatus]

QF still has QF94 departing at 2235 at this stage. LOL

Remiss of me to tell my other story :

LAX-MEL-SYD without going via MEL

One time with this routing we never needed to go via MEL. This was because there was fog at MEL, so the pilot decided to drop into SYD instead, wait a bit, refuel and then depart. I call it “splash and dash”.

The CSM with her iPad knew there were 9 other people with the same routing and she gave us an easy decision - if we wanted the captain would get some stairs so we could disembark at SYD. The catch being that the luggage would still go via MEL. That was instantly a no brainer because we had lots of luggage. IIRC it was nearly 500kg for the 5 of us. (AUD-USD pair was excellent then). Stairs?. Because the aircraft was parked at a remote stand. A bus was also organised.

Getting through the immigration and green nothing to declare was a breeze without luggage as was the cab ride home. Add to it was the SC of the MEL-SYD, via the little known ORC (original routing credit) and a ticket refund. Additionally The luggage arrived the next day at our front door.

So an LAX-MEL-SYD occasionally comes up with benefits.

Of course some AFF contributors would have stayed on board when flying J on the A380 with lounge access at MEL and J on way back. But at the cost of an extra 2 hrs in SYD plus 1 hr flight to MEL plus MEL airport plus SYD airport plus all that luggage

 

[jpp42]

dditionally The luggage arrived the next day at our front door.

Apparently US airlines have stopped doing this if the cause of the delay/mishandling was weather - you have to return to the airport to pick it up yourself. So you're lucky in this case to have the 500 kg home delivered!

 

[Quickstatus]

So you're lucky in this case to have the 500 kg home delivered!

That was the airline back then. Now I would expect to have to turn up at the airport