So you were in 2C then?
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The headline here is the quote of "one of the worst airlines in the free world" - and I was thinking about this, and it occurs to me, even allowing for the fact that it's hyperbole, that to make a even semi-serious statement like this one surely needs to have flown most, if not all, the "airlines in the free world" - that's a LOT of airlines (ironically enough, LOT being one of them
). SFO777 is well travelled we know, but there's a challenge there
I think we all agree the experiences are about on average for QF, though the horrid state of the SYD J lounge seems an exception in general terms (I've had it clean and tidy in there mostly, and also seen/heard the vacuums getting a good workout over the years) and the so so food on the dom sectors sure.. most of it is average.. some is pretty great (ex-OOL usually a weird standout) and well the comfort of the 717 J class seats is a rather subjective situation.. I find them quite nice, specially compared to the old cloth coverings in the 737H's.
The thing is... it's easy for many of us to remember bad delays, rude FA's, inedible food or whatever on ANY airline (and yes, I've had delays and average food on EK, numberous US carriers, BA, NZ, LH and others I can think of off the top of my head) but how many of the absolutely boring dull on time flights do we just ignore (and I've many many on BA,NZ,LH, the US majors and yes QF). I reckon 95% of my QF, specially domestic, flights (which over the years go to the hundreds) have been batcrap boringly run with no issues. service more or less as expected and they get me there. As with many of the other world airlines.
It's normal to remember the bad far more than the mundane or even good and there's few excuses for the bad stuff we experience, even if an aircraft going U/S results in a sub of a 744 with other issues(given it wouldn't have been flying likely if not for the sub) and there's a reason QF is retiring them(so putting little into things like the IFE and such) but all of those things should NOT be our ooncern or interest as passengers. There's one thing to be said for the SQ's of this world who pretty constantly rejuvinate their fleets such that they're all pretty young(much like their FA's.. but that's a whole other discussion!) in that mechanical issues and poor IFE experiences and the like are far more rare when mostly you're on brand new 350's, 777's or the like. I mean they just retired out a 10 year old A380 in preference for new while QF is giving theirs a mid life spruice up. ...
I think ANY of us who fly the amounts most of us do, will have experienced poor on MANY airlines, and very good on most of them too(yes, even QF - it happens... rarely lol).
I think there IS poor out there, absolutely but for me.. on ALL carriers, there's way more of the mundane and "They got me where I paid to be within the schedule and fed and watered me in a reasonable way" experiences that are neither spectaculr or horrible. Let's try and remember that before tarring ANYONE with a very general brush.