Qantas Platinum One experiences?

[RichardMEL]

WOW! 4 days to get SYD-PER? Did they put it on the Indian Pacific instead of TigerFreight?

 

[nige_perth]

Hey mate, I received the email from Sendle on the 4th with tracking as follows.

Thanks Ameno... looks like I'm missing out this year... guessing 4350sc wasn't enough

 

[RichardMEL]

Thanks Ameno... looks like I'm missing out this year... guessing 4350sc wasn't enough

with how many QF?

 

[nige_perth]

with how many QF?

4350 QF status credit, not flown any other oneworld airline

 

[RichardMEL]

4350 QF status credit, not flown any other oneworld airline

Well if you're P1 you should be getting something... that's crazy if not?!

 

[nige_perth]

Well if you're P1 you should be getting something... that's crazy if not?!

Yeah...P1 til Nov 2018

 

[danielt25]

Champagne received here today. Just a domestic P1. First year.

 

[kermatu]

Am I still - as far as we know - the only wallet recipient??

The letter from AJ was quite specific about the wallet, talking up its features and the Aussie company that creates it.

I have more SCs than others have posted, although my km count is not high. That can't be the factor.

 

[Princess Fiona]

Am I still - as far as we know - the only wallet recipient??

The letter from AJ was quite specific about the wallet, talking up its features and the Aussie company that creates it.

I have more SCs than others have posted, although my km count is not high. That can't be the factor.

Haven’t heard of another one. Have quite a few P1s on my Facebook group. All have the Taittinger so far. One is in the top 5% of P1s

 

[Princess Fiona]

Yeah...P1 til Nov 2018

I would email the SST enquiring after the whereabouts of your gift.
You can point them to this thread if they aren’t aware of its existence (I’d say they are though).

 

[nige_perth]

I would email the SST enquiring after the whereabouts of your gift.
You can point them to this thread if they aren’t aware of its existence (I’d say they are though).

Hi Princess Fiona, I e-mailed them shortly after I posted it on here- so far 6 hours an waiting for SST to reply! which is very very unusual for them.....normally a reply in 30mins to an hour max

 

[GoldCanyon340]

Hi Princess Fiona, I e-mailed them shortly after I posted it on here- so far 6 hours an waiting for SST to reply! which is very very unusual for them.....normally a reply in 30mins to an hour max

They’re probably reading this thread from the beginning.

 

[La Mouette]

They’re probably reading this thread from the beginning.

If that's the case, I really feel for the poor soul who has to put up with us!

Seriousy, I think the SST do try very hard, but other parts of QF then seem to go out of their way to stuff things up.

I had a totally impossible request for a reward booking on QF2 with a week's notice this month. Reservations stuffed it up, leaving the SST only a couple of days to sort it out. At least five people worked over different shifts to make it happen in the end. So overall it was a great outcome, but it could have just been so much easier to begin with ...

 

[RichardMEL]

Er folks I think my experience last week with the call back from Sendle who specifically said "Qantas contacted them" confirms *someone* is reading this (hi!!!! ).

unfortunately sendle still have me in the dark with no sign of anything, but that's not QF's fault.

Honestly I have a low km count too according to them so I am fully expecting a wallet.. if it ever gets to me or the 7-11 or.... who the heck knows?!

on a happy note, upgraded 7 days in advance(+3min) to F so... woot!

 

[Happy Trails]

I looked a bit closer at their email (the fine print). It appears the km flown they are basing on the calendar year (12 mths) finishing 31st Oct. And the km are any flight done (whether QF or not) where you have included your QFF number on the booking. So a flight that is OW but not even a codeshare qualifies. And a flight on QF if you use a different FF number does not. I had assumed it was either QF flights or perhaps even QF codeshares, but that does not appear to be the algorithm.

My little scale tells me I flew 188,000 km in the last year. Um, I actually did 410,000km. But much of that was on either Star Alliance or on OW using my LATAM FF number.

Using their definition, my indicated total is about 100,000kms short for the period.
But when I subtract the non SC earning award and discount Y flights it looks about right.

 

[RichardMEL]

And for those following along at home for amusement.. Sendle now informs me that they are so sorry, but they have no updates and MAYBE I might get some sort of update (no, not my *@*)#@*@) parcel) Thursday. Well I'm flying to LAX oN Friday (and I already informed them I would be away). disgustingly pathetic. Again not a P! issue or QF's fault at all, but this mob are absolutely useless.

and worse of all? the email comes tagged from my "Customer Happiness Champion" - I have a somewhat different view.

 

[andyhui01]

Technically, it is Fastway that is stuffing Sendle around. Still Sendle's fault for partnering if someone unreliable but that's what happens when they want to advertise cheap rates.

They were very keen on taking my business with AusPost. I asked them who the carrier is. Politely said it will be a waste of time to discuss further unless they changed to someone else.

I don't understand why would Qantas use such a company for delivering Xmas gifts for the top customers. Surely they can afford to spend more to get Toll, TNT, DHL or Startrack to deliver this.

 

[RichardMEL]

Actually they finally admitted my parcel is with CouriersPlease. I got screwed by Fastway last time..

As a recipient, or a customer, I shouldn't care or need to know about how they do business. It's not my problem.

And QF are paying for this. They should be ashamed imho.

 

[Princess Fiona]

Actually they finally admitted my parcel is with CouriersPlease. I got screwed by Fastway last time..

As a recipient, or a customer, I shouldn't care or need to know about how they do business. It's not my problem.

And QF are paying for this. They should be ashamed imho.

So is your Parcel at the Newsagent?
CouriersPlease do not do a redelivery IME. They leave it at the “PopShop” the next day and you have 5 days or something like that to pick it up.
I have had multiple parcels from CouriersPlease.

 

[RichardMEL]

So is your Parcel at the Newsagent?
CouriersPlease do not do a redelivery IME. They leave it at the “PopShop” the next day and you have 5 days or something like that to pick it up.
I have had multiple parcels from CouriersPlease.

Well not wanting to hyjack this thread even more with this but basically my dear friends at Sendle claimed they put a request to CP on Thursday to deliver to the "newsagent" and wa stold on Friday that they did it again and I had to wait 2 business days for it to go through (!) so I patiently waited and nothing, meanwhile tracking sitll said it was returned to depot MULTIPLE times but no card or anything suggesting a delivery attempt. Finally I got a reference# from sendle and called CP this morning and requested a delivery to the nearest "newsagent" and they said they'd organise that today with the driver and contact me when it was done. They said they had NO request to do this from anyone.

smh

I am leaving for LAX/LAS on Friday so am really NOT happy about any of this (in case I was too ssubtle previously )