- Joined
- Jun 27, 2007
- Posts
- 10,743
- Qantas
- LT Gold
Interesting experience at CBR today. I had checked my seat earlier in the week and got 4C, previously only 6C was available as is usual on planes where the seats can be rolled in out out depending on the need for J seats.
Touched the post with my card and was told I needed to see customer service. Saw the man at the front of the CBR J lounge and told him I had tried to check and gotten a message.
He scanned my card, said no problems and gave me a BP with 6C. I told him I had moved to 4C earlier in the week. He looked on the computer and said that a CL was sitting in 4A and that somebody cleared my seat to give him a vacant row. The way he spoke he knew who did it. He then changed my seat back to 4C.
It must have been changed close to departure because the pre-departure email showed me as having 4C.
Also, the plane must've changed because the seats in row 4/5 weren't adjustable.
Not sure if it qualifies as a P1 experience but while I can use the thread I will.
Touched the post with my card and was told I needed to see customer service. Saw the man at the front of the CBR J lounge and told him I had tried to check and gotten a message.
He scanned my card, said no problems and gave me a BP with 6C. I told him I had moved to 4C earlier in the week. He looked on the computer and said that a CL was sitting in 4A and that somebody cleared my seat to give him a vacant row. The way he spoke he knew who did it. He then changed my seat back to 4C.
It must have been changed close to departure because the pre-departure email showed me as having 4C.
Also, the plane must've changed because the seats in row 4/5 weren't adjustable.
Not sure if it qualifies as a P1 experience but while I can use the thread I will.