Qantas Platinum One experiences?

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aus_flyer

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Feb 15, 2005
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To all the newly-minted Platinum One frequent flyers out there... I'm curious to hear... what's been your experience so far?

Anything different?

Free upgrades?

... or all hype?
 
nutwood said:
Perhaps when there's only one WP on board
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I don’t think that’ll ever be the case … there will be a bunch of WPs in every service. I mean, with all the status extensions, a majority have retained their status … so I don’t think there will be a dearth of WPs in any given service …
 
nutwood said:
Perhaps when there's only one WP on board, they make an effort, as a treat, but don't bother with P1's because it's assumed they are get special treatment all the time?
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Haven’t had any effort for quite some time now (since those ‘postcards’).
On some regional flights I might have been the only WP previously and no effort there either…
 
flyingfan said:
Haven’t had any effort for quite some time now (since those ‘postcards’).
On some regional flights I might have been the only WP previously and no effort there either…
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Ah well. I'll be finding out when they stop giving extensions. 12 months at WP before I settle back as LTG. I'll report back.
 
Matt_01 said:
I have all but given up on my P1 status. P1 to the end of Jul 23 then hang onto WP for maybe a year or two (who knows) before the slippery slope back to LTG kicks in.
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I'm in the same boat Matt - I will requalify this year which will extend me to Mar 24 (although turns out QF would have done this even if I hadn't stepped on a flight) and then suspect I will drop to WP and maintain that level from there.

My experiences (both int'l and domestic) when I first qualified as a WP back in ~2016 were miles ahead of any experience I've received since becoming P1 and I just don't see the additional 'benefits' for the amount of flying required. Given that I (luckily) travel J for int'l trips and either on simple itineraries (due to where QF fly) or when more complex with other carriers, I've not really needed to make use of the VIP service team or they haven't been able to help (e.g. weather delays in the US impacting connections) and I will still get access to the F-lounge as a WP, keeping P1 just doesn't make sense. Yes, I will miss the higher likelihood of being able to upgrade to F, however I feel that this is only going to become even harder when sunrise commences given the ever reduced number of F seats.
 
Fergo747 said:
.....My experiences (both int'l and domestic) when I first qualified as a WP back in ~2016 were miles ahead of any experience I've received since becoming P1 and I just don't see the additional 'benefits' for the amount of flying required. Given that I (luckily) travel J for int'l trips and either on simple itineraries (due to where QF fly) or when more complex with other carriers, I've not really needed to make use of the VIP service team or they haven't been able to help (e.g. weather delays in the US impacting connections) and I will still get access to the F-lounge as a WP, keeping P1 just doesn't make sense. Yes, I will miss the higher likelihood of being able to upgrade to F, however I feel that this is only going to become even harder when sunrise commences given the ever reduced number of F seats.
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One of the reasons I have given up on it is during covid I was able to have my role relocated to the state I reside in so there goes the first 80-90 flights per year. Also for work there is not the same requirement to fly with the same frequency, MSFT Team's and Zoom helped with this both domestically and internationally and when I do have to fly international it will still be in J. I think it was late 2013 or early 2014 when I first hit P1 and have maintained it ever since. The program has changed over time and the intangible benefits were once better, one was you could just show up the lounge and ask to be upgraded and if there was space it just happened (no points required). That went by the wayside around 2016 or 2017, I recall one of the lounge staff informing me that they had been instructed to stop doing this for P1's and CL's. For some of my international flights SST came into their own be via a request in advance (a happy birthday messages my daughter on her boarding pass) or IRROPs. In 2018 posted up thread about SST being proactive to fix things which I did not know was a problem, initially the VIP team seemed to be on the right track and this was another positive experience but the level of service seems to have gone down hill with longer wait times and overflow to the backup agents.

Although I have complained about the program in the past it has has it's ups, I have been invited to a number of P1 events which I could not attend due to travel, my wife and daughter have been to the ballet a few times (I was not required to attend). In the end I only ever got to one event which was a Maserati drive day and being a car guy I would have gladly given up all invites to sporting events and restaurant openings knowing this could be on the cards. Invites seem to always be a bone of contention and in some ways as an ADL based P1 and I know I am not the only one QF could have put in some effort and flown a couple of C levels here and hosted a function on a smaller scale than what was put on in MEL and SYD earlier this year. Another highlight was the simulator experience, this was once published but not guaranteed and has since disappeared from the website, I did this in 2017.

I will miss the seemingly easy process to get a couple of J seats released for Mrs&MissM and the complementary WP status that ensured our family unit of 3 had access OW F lounges. I knew it would not last forever but it was good while it lasted.
 
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I have now looked at the content, much the same as others. I have completed the survey and this time round was a bit more brutally honest than in the past. I doubt my feedback will make any difference to the program.
 
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No survey. No upgrade for a long time (2019 /2020?), although I flew right through Covid. I did get a phone call a while back thanking me for my loyalty and telling me I'd soon be able to be flying again. Given I'd stepped off a Qantas flight about 45 minutes earlier (the fourth that week), it gave me a clear indication of how much interest they actually were taking.
 

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