Frustratedflyer62
Junior Member
- Joined
- Apr 22, 2024
- Posts
- 12
I was actually transferred from the VIP team to VIP loyalty (which makes it worse and based on above is also WP support). Terrible service and despite 3 weeks wait, still no tag or card.
Yeah was given just one too....more annoying is not having the actual card as can come in useful if phone is not close at hand.Then it was NOT the VIP Team. Tgey are based in HBA.
Also one bag tag (aka coaster) has been the norm for years now.
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Had the Monitoring email this am for my flight tomorrow from Hong Kong, yet no email for my flight to Hong Kong today LOL.
Then my flight MEL-SYD departing 6.00 am Got the message at 5.57 that they had started boarding the flight. Doors were closed and we were being pushed back.
Had a good giggle LOL.
Air New Zealand is really good, it's directly linked to the system so when boarding starts at the gate that's what's reflected in the app.I seem to receive the boarding now notification from the qf app only after I'm onboard and boarding is or is nearly completed. Complete waste of something that could be useful.
A legitimate complaint in my opinion. Has happened to me a number of times on the 717s, and we've been put into the exit rows (presumably for extra legroom or they are available). Never had prior warning via a call though. Fortunately I have usually had good lounge staff who can get me a better seat. One guy in Canberra even brought up a seat map of the entire plane to show me what was available, get us into row 1 and blocking the middle seat between us without displacing anyone else. But there was a bit of luck there no doubt.So fellow P1's, what say you; Are you sharing in my annoyance or am I being ridiculous.
My guess is that 'the system' just moved all economy bookings into the equivelant row in the new aircraft (ie. row 4 became row 1) and then they placed the former business customers into the gaps, but that seems like a terrible approach...
they have put us in row 13
we've been put into the exit rows
SC’s have posted
I would have spoken with the lounge team and made something work if I were on my own, but with the kids, didn't want to leave my wife having to deal with both in the middle of the airport.A legitimate complaint in my opinion. Has happened to me a number of times on the 717s, and we've been put into the exit rows (presumably for extra legroom or they are available). Never had prior warning via a call though. Fortunately I have usually had good lounge staff who can get me a better seat. One guy in Canberra even brought up a seat map of the entire plane to show me what was available, get us into row 1 and blocking the middle seat between us without displacing anyone else. But there was a bit of luck there no doubt.
Won’t bother me as I never got oneJust an FYI, I've heard that QF has been handing out upgrades very proactively in May but that policy had a hard stop on 1 June. This was for WP and P1 so don't expect these as frequently moving forward.
Not sure that's correct.Just an FYI, I've heard that QF has been handing out upgrades very proactively in May but that policy had a hard stop on 1 June. This was for WP and P1 so don't expect these as frequently moving forward.
I just got a comped upgrade as WP yesterday (12 June) on a Trans-Tasman flight. Was even a Sale fare.Just an FYI, I've heard that QF has been handing out upgrades very proactively in May but that policy had a hard stop on 1 June. This was for WP and P1 so don't expect these as frequently moving forward.
Hmmm, I have flights with QF every month this year - except for May. Nuts! Missed out.Just an FYI, I've heard that QF has been handing out upgrades very proactively in May but that policy had a hard stop on 1 June. This was for WP and P1 so don't expect these as frequently moving forward.