Qantas Platinum One experiences?

[kermatu]

Not a P1 experience per se, but I booked my tickets to the CAN II night a while ago and selected front row of Y, 23, on an A330.

Flash forward to T-24 checkin and I'm suddenly in 25. I assumed a CL bumped me. The guy sat in the seat has a P1 tag on his bag though... So there's a lovely benefit!

In other news, this flight has 9 infants but I'm in 25D with the bassinets and no infants, somehow!

That's disappointing. Not making assumptions about what the P1 pax or the P1 team may have done - but personally, I wouldn't ask the P1 team to move someone from an existing booked seat allocation, just so I can sit in my preferred spot.

 

[Princess Fiona]

Collingwood Membership Card with Eddie's face on it....

I would imagine, tbh, the card would be black as a CL card for entry to CL lounges (I don't know if you swipe to get into them or have to show someone but if you need verification by a human, it would be much easier to have the black card I think). So I'd go for black.

Now, I bet you there's a CL P1 lurking here... out yourself!!

We had one, bossreggie. Sadly missed but pops up on Facebook every now and again.
Not sure if there's anyone here currently that level.

 

[Red Roo]

just wondering would CLPO (CL WP1) have a Black Card or White Card?

Hope I'm not breaking the first rule of Chairmans Lounge, but they get a black Chairmans Lounge card with an Emerald oneworld symbol.

Shhhh...dont' tell anyone I told you!

 

[Princess Fiona]

Hope I'm not breaking the first rule of Chairmans Lounge, but they get a black Chairmans Lounge card with a Emerald oneworld symbol.

Shhhh...dont' tell anyone I told you!

Is that any different to the regular CL black card which also has the OWE symbol on it ?
I have always imagined in my head that the CL P1 card would have "Platinum One" written on it in Red font on the bottom left of the card.

(My head often imagines funny things though )

 

[RichardMEL]

That's disappointing. Not making assumptions about what the P1 pax or the P1 team may have done - but personally, I wouldn't ask the P1 team to move someone from an existing booked seat allocation, just so I can sit in my preferred spot.

I agree. That IS disappointing. I know seat selections are subject to change, not guaranteed etc but still if a CL or P1 did bump a pax in an allocated seat it would be poor. We've heard of this sort of thing before on here, which could have been done without the pax's request...

 

[RichardMEL]

Is that any different to the regular CL black card which also has the OWE symbol on it ?
I have always imagined in my head that the CL P1 card would have "Platinum One" written on it in Red font on the bottom left of the card.

(My head often imagines funny things though )

Similar here. Maybe it would.. if QF bothered to mint a specific card design for the possibly small number of CL P1's out there. It would make sense I guess.

I just figure that OW carriers only care about the OWE logo, and QF KWYA by your status so either way technically they don't need a specific card for that.

I sort of see it like "Lifetime Gold" in that, in theory, your CL has a higher priority to QF than P1, (or is it the other way around? I forget plus I've been to the pub ) but either way, swiping it they know who you are. I mean my P1 card doesn't have a lifetime gold on it.. why would it? I do suspect though that since CL is technically a non elite status level, that it may well be treated much differently.

Again I challenge any CL P1's to fess up and share your card with us

 

[pjm99au]

From this P1's perspective I find it hard enough to keep my seat selection let alone bump someone else. Was bumped the other week for a couple wanting to sit together and when I queried it and the possibility of an upgrade was advised I'd have to pay the points. Fair enough but hardly preferential P1 treatment.

25 with a bassinet means 23 is an exit row. Bumped for someone paying for an exit row seat or was there an aircraft type change?

 

[RichardMEL]

From this P1's perspective I find it hard enough to keep my seat selection let alone bump someone else. Was bumped the other week for a couple wanting to sit together and when I queried it and the possibility of an upgrade was advised I'd have to pay the points. Fair enough but hardly preferential P1 treatment.

That would suggest either the couple were CL (or at very least P1) or the agent shafted you (or someone did). That's not right in my book. FFS if a couple want to sit together, you book and assign your seats there and then not show up and demand to sit together and then displace a pax who has pre-assigned themselves there - SPECIALLY one of a high status! That pushes my button.

I can accept being moved for an air marshall or even a crew member last minute must fly deal, but all other instances... seriously?

Now if I'm on board and a couple nicely say "would you mind swapping..." then I'd consider based on what they were offering, but *if* your seat assignment was changed to suit a couple, probably of lower status, that is a disgrace IMHO.

 

[kermatu]

From this P1's perspective I find it hard enough to keep my seat selection let alone bump someone else. Was bumped the other week for a couple wanting to sit together and when I queried it and the possibility of an upgrade was advised I'd have to pay the points. Fair enough but hardly preferential P1 treatment.

25 with a bassinet means 23 is an exit row. Bumped for someone paying for an exit row seat or was there an aircraft type change?

I presume you discovered this pjm99au in the lounge or at check-in? That is woeful. How hard is it for agents to hold off on a request, and if there's time, politely/discretely ask the pax who you want to move if they'd be willing to swap? I've seen that happen a fair bit on AA (sometimes on board, sometimes at the gate.

Or better still, don't stuff status pax around.

I have been very fortunate to never have been moved, best I can recall, on a QF flight, irrespective of class of travel or my status (from NB to P1). Kiss of death now I know....

 

[Red Roo]

.. if QF bothered to mint a specific card design for the possibly small number of CL P1's out there. It would make sense I guess.

There's an even smaller group that are Chairmans Lounge, Platinum One and Lifetime Gold members. They also hold a black Chairmans Lounge card with an Emerald oneworld symbol, but WKWTA!

 

[RichardMEL]

There's an even smaller group that are Chairmans Lounge, Platinum One and Lifetime Gold members. They also hold a black Chairmans Lounge card with an Emerald oneworld symbol, but WKWTA!

ah hah! So that suggests my idea above that CL P1 members have the black CL card? Does it have P1 printed on it or not?

these things matter to us with no lives (or just the curious ).

damn I'm only P1 LTG. Well I'll never be (in)famous enough to warrant CL, so I guess 2/3 is not too bad.

 

[Flying Fox]

I agree. That IS disappointing. I know seat selections are subject to change, not guaranteed etc but still if a CL or P1 did bump a pax in an allocated seat it would be poor. We've heard of this sort of thing before on here, which could have been done without the pax's request...

It's happened to me. I had allocated 1A but on check-in I was given 2A. I asked at the lounge desk about the seating and after some keyboard dancing I was told that I got out ranked by a P1.

I was disappointed with it all.

 

[kermatu]

It's happened to me. I had allocated 1A but on check-in I was given 2A. I asked at the lounge desk about the seating and after some keyboard dancing I was told that I got out ranked by a P1.

I was disappointed with it all.

At least they were honest! But poor form from pax and/or agent who did it.

 

[RichardMEL]

Well as the other poster wrote above, I've *never* requested a change because I was P1. Seems a massive DYKWIA move to me. I'd never dream of it. I look at the seat map when I book, or before I fly and pick the best available. I'd never even contemplate calling the SST or asking an Lounge Angel to move because I wanted a seat that was filled. fair dinkum I find it pretty annoying tbh. Of course hearing that you were "outranked" by a P1 (or CL or whoever) doesn't actually mean that that particular passenger requested the move - that's an assumption. It could well have been an angent trying to be "friendly" to a top tier member (I personally do not like that happening either, but it's somehow less obnoxious to me than someone jumping up and down and saying "I want an upgrade/this seat because I'm P1" and that then being used to dislodge another pax).

btw I've never been moved in all my years of QF flying at any status level. The only time that came close was a MEL-LAX flight in F (I had been upgraded, so lit's not like I'd be upset) and my assigned 1A had been changed to 1K. I politely asked about it at the lounge, and turns out 1A was inop (a mechanical in the suite) and so it was on board there were 2 or 3 suites inop on that flight (that was a bad one for QF) but it's not like I was told it was a tech issue only to find some CL or DYKWIA type sitting there. I guess if I did though I would think "Well I was lucky enough to be upgraded, so I'm the last person to whine about a seat allocation" I'd rather 1K than 11K !

 

[pjm99au]

I presume you discovered this pjm99au in the lounge or at check-in? That is woeful. How hard is it for agents to hold off on a request, and if there's time, politely/discretely ask the pax who you want to move if they'd be willing to swap? I've seen that happen a fair bit on AA (sometimes on board, sometimes at the gate.

Or better still, don't stuff status pax around.

I have been very fortunate to never have been moved, best I can recall, on a QF flight, irrespective of class of travel or my status (from NB to P1). Kiss of death now I know....

I was called to the desk 10 minutes before boarding whilst in the lounge and somewhat naively was expecting an upgrade only to be presented with a new BP for the row behind.

Checked seat alerts and saw it was a new config 330. When an opup was declined and the points upgrade was offered I decided to take it.

I'm trying to practice mindfulness and the thought of having the couple reclining into me for 5 hours would have broken me.

I will say my biggest disappointment is the lounge and gate staff who override shadows and very occasionally seat selections. They undo a lot of the good will the rest of qantas works hard to create

 

[Kangol]

Now, I bet you there's a CL P1 lurking here... out yourself!!

IIRC there were two that I am aware of. One self funded CLPO who contributed to AFF in the spirit of AFF who doesn't post any more
Another who was a self proclaimed taxpayer funded DFAT employee who would have undertones of rubbing our faces in the fact that he got CLPO by flying long haul F/J and without paying for it (in a direct sense). He got brutally shut down when others suggested he quit his job and become a self funded CLPO. Just saying.
But yes, CL would trump P1 in the eyes of QF - I am yet to see evidence of the contrary.

 

[kermatu]

I will say my biggest disappointment is the lounge and gate staff who override shadows and very occasionally seat selections. They undo a lot of the good will the rest of qantas works hard to create

Spot on.

Understand why they do it - pressure at point of service, and does generate some goodwill from those who benefit - but at the expense of your P1s or WPs? Should be stopped.

Presumably never happens to CLs, which is so cough-eyed in my view. The several CLs I know (great people though they are, and a small sample) are not valuable, influential or even always supportive of Qantas in any way, shape or form!

 

[boomy]

To all of those who were bumped from their selected seats by higher status pax, if it bothers you then should demand your seat back. This is a rude behaviour (either by one of the ground staff who did it or by the pax itself who asked for it) and should not be tolerated.

 

[JessicaTam]

IIRC there were two that I am aware of. One self funded CLPO who contributed to AFF in the spirit of AFF who doesn't post any more
Another who was a self proclaimed taxpayer funded DFAT employee who would have undertones of rubbing our faces in the fact that he got CLPO by flying long haul F/J and without paying for it (in a direct sense). He got brutally shut down when others suggested he quit his job and become a self funded CLPO. Just saying.
But yes, CL would trump P1 in the eyes of QF - I am yet to see evidence of the contrary.

CLs definitely trump P1s. They get their own lounges after all.

 

[Flying Fox]

To all of those who were bumped from their selected seats by higher status pax, if it bothers you then should demand your seat back. This is a rude behaviour (either by one of the ground staff who did it or by the pax itself who asked for it) and should not be tolerated.

Well I figured in my case that two DYKWIM's don't make a right.

Besides I'm pretty sure that QF says that seats are not guaranteed.

I figured that a fight and the stress to get into 1A wasn't worth it and not worth spoiling my flight. I simply had to let it go.