Qantas Upgrades - Successes or Failures (post results)

[Letiha]

19 April QF94 LAX to MEL.

Entire first class cabin was all people upgraded. Ours was free!

 

[sudoer]

Ours was free!

Status?

 

[Letiha]

Status?

My husband is Platinum.

 

[mviy]

Amazing! I guess lower cabins must have been overbooked with insufficient upgrade requests from J to F.

 

[Big John]

Success ! QF 559 from Y to J BNE to SYD at T -27.

Have never been to the J lounge in BNE before, so I’m looking forward to it !

 

[QF WP]

Success! QF 535 from Y to J, BNE to SYD, also at T -27.

This is a monumental upgrade for a number of reasons - think it’s my first time on an A332, in J and it’s DSC, plus the final kicker - it’ll make me LTG.

 

[Kandy]

Success on 20/4 about 3 hours beforehand. QF769 Syd-Adl
They sent an sms to my partners number instead of mine though (I had my QR details in there, just dropped to ruby last month )
Reward economy -> reward business.
Would have booked business if it was available as we were coming back from surgery, but pleased with the result nonetheless

 

[FlyingCasually]

and it’s DSC

I thought upgrades don't confer a higher point/status earn rate?

 

[HockeyMonkey]

I thought upgrades don't confer a higher point/status earn rate?

Correct, they don’t. Status/points earn from the original paid fare

 

[sudoer]

They sent an sms to my partners number instead of mine though (I had my QR details in there, just dropped to ruby last month )

Presumably you submitted the request from your partners account as the upgrade would fail with your QR number?

 

[Flyfrequently]

J seat—with a refund of 75% of the fare (points & cash component) plus a $400 travel credit as compensation—or moving back to Y. Took me about a milisecond to choose to stick with J.

Good offer and well done pro actively by staff.
Have you received what they promised @MattA ?

I’m not entirely confident that the promised compensation will come through but if it does that will be a fantastic result…

We were downgraded on a QF marketed flight on Bangkok Airways due to aircraft change and given $700+ refund and $400 travel credit (3 years to use).
Took an email to follow up but received a phone call and reimbursement within days.

 

[Ansett]

Sunday 20th success Y to J BNE VLI Bze member T-24

Tuesday success Y to J VLI BNE Bze member T-12

Used my points to upgrade her.

 

[Flyfrequently]

Sunday 20th success Y to J BNE VLI Bze member T-24

Tuesday success Y to J VLI BNE Bze member T-12

Used my points to upgrade her.

Plane full @Ansett ?
We fly J on Friday, keen to know your thoughts. PM if too OT.

 

[Kandy]

Presumably you submitted the request from your partners account as the upgrade would fail with your QR number?

No actually
Booked with my Qantas account and points, just inserted my QR number into the ff field
My partner is red doesn’t even have any points or know how to use anything, just follows along
Apparently the rejection text (for the outgoing flight) went to him also.

 

[sudoer]

No actually
Booked with my Qantas account and points, just inserted my QR number into the ff field
My partner is red doesn’t even have any points or know how to use anything, just follows along
Apparently the rejection text (for the outgoing flight) went to him also.

Surprised the upgrade worked ! Would have expected the QFF number needs to be on the booking, but I guess it processed like a family upgrade request.

 

[Ansett]

The flight was good I was already in J. Food was very pleasant and the service was impeccable. The E190 was roomy and comfortable enough.I would have no issues doing it again.

Post automatically merged: Today at 11:07 AM

Plane had 1 empty in J on the way up and solar 3 seats available I. J for today's return flight.

 

[Flyfrequently]

The flight was good I was already in J. Food was very pleasant and the service was impeccable. The E190 was roomy and comfortable enough.

Thanks @Ansett and happy travels home.
Have done MEL-NTL-MEL on the E190 recently, crew up were excellent. On the way back, don't think they wanted to be there - we can all have a day like that in the office!

 

[MattA]

Good offer and well done pro actively by staff.
Have you received what they promised @MattA ?

We were downgraded on a QF marketed flight on Bangkok Airways due to aircraft change and given $700+ refund and $400 travel credit (3 years to use).
Took an email to follow up but received a phone call and reimbursement within days.

Nah, of course not, this is Qantas we're talking about! Zip. Nada... Time to follow up I guess.

 

[Flyfrequently]

Time to follow up I guess.

I used email frequent_flyer@ qantas.com.au
Also had a phone contact - good luck @MattA