Qantas Wine latest offering

[mini2]

I've got 5 cases ordered 3 weeks ago and it's still being processed.

 

[kermatu]

I've got 5 cases ordered 3 weeks ago and it's still being processed.

Call immediately. My suspicion is they've run out of the wine you ordered. Don't let them fob you off with "an equivalent alternative".

 

[kermatu]

Two out of my recent three orders arrived with wrong bottles, something bad is going on in their warehouse.

Got another $50 voucher thinking if and what to order next. What did other memebers here ordered so far?

Some of my recent ones:
Holm Oak Chardonnay 2016
Clonakilla Viognier Nouveau 2016 (Though pretty sure I had 2014 - fantastic)
James Halliday Premium Red Six

And on the cheaper but still very tasty and easy drinking end:
Aquarius Marsanne Viognier 2016
Xanadu Exmoor Chardonnay 2017
West Cape Howe Shiraz Frankland River 2017 (Not tried yet)

 

[Birdyzone]

Two out of my recent three orders arrived with wrong bottles, something bad is going on in their warehouse.

Got another $50 voucher thinking if and what to order next. What did other memebers here ordered so far?

Hey boomy
I have picked up Giant Steps Yarra Valley Syrah 2015
Cracking wine. Have gone back for a second 6.

Spinifex Syrah 2017
Classy, very nice straight up. Looking forward to seeing it in 12 months.

Jericho Adelaide Hills Syrah 2015
Solid, value at the price.

Also if your looking for items under $150 you can add almost anything and the voucher still works as long as there is wine in the cart.
Cheers Birdyzone

 

[ellen10]

I've got 5 cases ordered 3 weeks ago and it's still being processed.

Call immediately. My suspicion is they've run out of the wine you ordered. Don't let them fob you off with "an equivalent alternative".

Oh, now maybe that is what is happening with the orders.
I didn't get a call back yesterday. I will try again this afternoon.

 

[BriarFlyer]

My cases are as ordered -- phew! -- and with a $50 voucher attached. Now I have to decide what to use it on. Thanks to everyone for the recent recommendations.

 

[kermatu]

One of my half cases (replacement for initial missing case) has just shown up. Bizarre.

 

[QF WP]

It certainly sounds like the wheels have fallen off their processes lately. Not the time of year to have issues.Lucky I don't need any QF bonus points at the moment, so nothing on order.

 

[Cruiser Elite]

Damn I have just fallen totally in love with Qantas Wine and it has nothing to do with their wine or questionable delivery performance - think about it .....................think about it.................

 

[JessicaTam]

Damn I have just fallen totally in love with Qantas Wine and it has nothing to do with their wine or questionable delivery performance - think about it .....................think about it.................

Yes, many here like buying points and getting some wine thrown into the deal!

 

[QF WP]

I think @Cruiser Elite is talking about something else ...more to do with their poor reclamation of returned stock and sending out replacement packs....

 

[Cruiser Elite]

I think @Cruiser Elite is talking about something else ...more to do with their poor reclamation of returned stock and sending out replacement packs....

I think QF WP might just be the most astute Mod going around - mind you bar not set all that high - >>insert smilie cause NFI where to find them on mongrel new site<< - but wait there is more - ‘into my life did an Angel arrive’ - and she did descend from the highest levels of QF Loyalty clan to boot!

 

[ellen10]

I just received a survey from Qantas wine. I am still waiting for my undelivered box and still waiting for my phone call back after 3 days, so my survey response was not positive!

 

[GoldCanyon340]

All these horror delivery stories just sound as though QF is gearing up for the famously botched dispatch of Christmas P1 Champagne

 

[kermatu]

All these horror delivery stories just sound as though QF is gearing up for the famously botched dispatch of Christmas P1 Champagne

Good. I might actually get the right thing this time.

 

[kermatu]

I just received a survey from Qantas wine. I am still waiting for my undelivered box and still waiting for my phone call back after 3 days, so my survey response was not positive!

Are they on twitter of facebook? Seems the only way to get action these days...

 

[boomy]

So far they messed up two of my last four orders. Don’t know if it’s some kind of brilliant marketing to make me order more but I’m loving it!
It’s like booking multi-city with AMEX plat hoping the luggage will get stuck somewhere on the way

 

[mini2]

Their reclamation is definitely cough, I thought no one can be worse than Nexday but how wrong was I. The whole story - Not only they sent me the wrong stuff twice, the replacement (3rd attempt) was cooked by Auspost when the wines gone AWOL for 8 days supposedly been delivered 30km away and I’m supposed to have the bottles picked up next week but 1) their contractors turned up with no notice this morning 2) I still haven’t got the labels to print out/stuck on the box.

 

[Birdyzone]

Best we order quickly before mini2 cooked bottles find their way to our place
The way I found some joy was ringing right on opening time. The agent was fresh with a cup of tea in hand and eager to help. She sorted a return stalled for two weeks and also a incorrect delivery. I’m looking forward to see what arrives this time. Qantas wine chook lotto,

 

[mini2]

It’s 2 bottles of Diana, now that they’ve sold out of the stuff so those cooked ones won’t be heading your way @Birdyzone. I’m sure it will be another battle with them to get a reasonable substitute for the cooked Diana’s.