Sorry to hear that.
Feel free to call the Customer Care team on 1800 505 004 and discuss your options.
This from our FAQs:
FAQs | Qantas epiQure
What if I’m not happy with my wine selection?
As a member of the Qantas epiQure community, we want to ensure you are completely happy with the wine you’ve ordered. If, for any reason, you are not 100% satisfied, you will receive a full refund subject to Qantas approval. Contact our Qantas epiQure Customer Care team on 1800 505 004 between 9am - 5pm Monday to Friday (AEST/AEDT).