Yes I hope I understand the concept of Marketing - 38 years in a non friendly product you learn a few things or two.
But I think some of us are making the point about QF because we do care about them and hate seeing the way they have gone. I am one of those. The huge focus on names "Marc Newson" designed forks, spoons, logo's, toothpicks; Neil Perry inspired food (I'm sure he had a hand in preparing the QF24 food the other day in BKK!), just does not convert to a good service. Wow, we paid Newson again to design our beds; so does that inspire us to fly them? Does it give us better service? I will fly EVA over QF simply because they offer a far better service.
Probably the 787 launch, which their marketing seemed make them a launch customer is a little bit too much when you see the Scoot, Royal Brunei, Thai, Continental, Ethiopian, etc, etc, was over the top for a few of us.