Confirmed! i was able to book a first reward on QF81 going out in sept, and bus reward QF82 coming back in Oct.
New customer enhancement??.... in both cases, my mel-syd legs are not in bus. Going up to connect to first reward, qf econ. and coming back after bus leg, only 2 jq flights offered, the 2nd 5 hours after landing.
I called premium number twice.... 15min on hold, 2nd time 3 min.... to request a single seat be released. no seat for you. This is even though there is a both econ and bus rewards sitting there if I book separately. First person said there was no rewards, i would have to used 100% points. hang up (maybe i dis not have hobart?) . Second person said she did not have seat available to release.
Is this new enhancement? Precovid, i am certain all my award bookings thru sydney included dom bus leg as part of the international zone reward?
While i was jumping up and down on the couch at the success of a QF reward booking (never mind first), every QF interaction seems to be more than underwhelming these days. (rest of weekend was booking SQ rewards vietnam, bangkok, istanbul vienna..... great fun!!!)
As soon as these qf points are used up........
