medhead
Suspended
- Joined
- Feb 13, 2008
- Posts
- 19,074
How about just stop comping people who don't make the published requirements? I wonder what proportion of Platinum members did not make the 1200 SCs required for re-qualification last year?
Actually enforcing the published rules seems to be a bit of a problem. Such as for requalification but also in other areas as well. (e.g. anytime access to J lounge, double SC promotions, I'm sure there are a few others that I can't remember right now). Qantas' answer seems to be remove the benefit instead of actually enforce things, which is a bizarre approach especially when it is going to upset the people who are achieving things in line with the published rules and then have the benefit taken away.