- Joined
- Oct 4, 2013
- Posts
- 837
- Qantas
- Silver Club
Was a tough battle, but you got there!Oh and Roo got it this time!
Not sure why using the Spa needed convincing! I can't wait to have an opportunity to try this
Was a tough battle, but you got there!Oh and Roo got it this time!
Interesting.. i lodged a request 2 days ago, no bot was available so it went for manual review. 2 days had passed i had not heard anything. I called them asking for a status update, and was apologetically told that the request had been screwed up when created. The agent deleted it completely and started again, and this time got the computer approval on the spot. The first time i called was SA I think. Anyway all ends well, 1 x U QF22 DFW-MEL in July (availability was J9 C9 D9 I9).I’m surprised how nice the computer is to me
had to make some booking changes since other half couldn’t go with me
cancelled 2 x US-AKL rewards in U
requested jfk-Akl QF4 U x 2 in October school holidays, bot confirmed automatically. First date declined, but second approved. I’m a happy camper!
ticketed within 30 minutes too. Lovely Millie helping me at Hobart (forgot to add this part!)
I think my partner did not want to indulge herself too much in the lounge, lest she turn to the dark side and actively encourage me to retain Platinum this year!Not sure why using the Spa needed convincing! I can't wait to have an opportunity to try this
so I'm wanting to know whether I should request release of the I bucket seat first (to know I've got access to 2 x seats) before booking anything, or whether it's smarter to grab the U award seat and then request release of the I seat (and hope for success!)?
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Thanks @madrooster, that's what I was suspecting might have been the case.Request 2 seats in one go. If you take up the 1 U class, you are more likely to get a reject for the second seat.
It's handled just like a normal phone booking over the phone (i.e. dial 13 11 31 then selection Option 1). It'll ask you for your QFF number and PIN and once that's in it'll tell you that you are being transferred to one of the Premium Agents. Then when talking to the agents say that you want to book a classic award for a specific date and have them have a look for you. They should ask you if you want to request seats to be released but if not, ask them to do so.Very much a rookie question here (so apologies in advance), but is the request for release of seats made via the QFF support line, or via bookings? Logic suggests the latter, but just wanted to confirm.
Is there a time period you have to request by? for example can agent put a request through for seats say two week out from when you call?, pretty sure a premium agent told me (about 6 months ago) it was too close to flight date for a seat request release.It's handled just like a normal phone booking over the phone (i.e. dial 13 11 31 then selection Option 1). It'll ask you for your QFF number and PIN and once that's in it'll tell you that you are being transferred to one of the Premium Agents. Then when talking to the agents say that you want to book a classic award for a specific date and have them have a look for you. They should ask you if you want to request seats to be released but if not, ask them to do so.
-RooFlyer88
From my experience requesting seats, I've had no problem requesting it 8 weeks out (requesting MEL > PER classic award Nov 8 for a trip on Jan 9) and also 6 weeks out (requesting MEL > SYD classic award on Nov 11 for a flight departing Dec 23). I think others have had luck requesting it fairly close in. I should think that so long as it is more than 80 hours prior to departure (the magic time where flights move from Qantas' system to airport control) that should be no problem.Is there a time period you have to request by? for example can agent put a request through for seats say two week out from when you call?, pretty sure a premium agent told me (about 6 months ago) it was too close to flight date for a seat request release.
I suspect that is the case too. Presumably they could open something up last minute especially since they'll have a much better understanding of the loads 24 hours out versus say 8 weeks out. Indeed, yours truly managed to convince a QF F agent to move them from QF777 to QF9 without issues just a couple of weeks ago.I've requested a couple of weeks out for international with no issue. i see no reason why not even within 24 hours - much like revenue tickets. If the space i available and they approve it it can be ticketed more or less instantly. Never heard of a time limit of requests.