Thank you Sertfly.You cannot make the booking when there are no Award seats in the class requested being offerred, so you need to call first.
One caveat is that if you already have an award booking for the flight in a lower class then your chances may slightly increase. If so it would be due to some dialog I have come across that the total number of award seats redeemed for a flight may be capped and with this that figure would not increase.
My wife has a conference to attend in Gaspe Peninsula Canada next June - a bad time for reward bookings I know .
I have enough points to fly in business for both of us.
Just to clarify my question as I did not explain my question well enough.
Lets say that I thought 28 May 2024 was the best date to fly MEL-SYD-Vancouver and there were business reward seats on the domestic and economy only on the international.
Do I need to make this booking and have it ticketed prior to making the call to QFF and requesting a seat be created ( assuming there are I class available and there are ( though no "business sale" in revenue booking page )
or
can I once seeing the available economy rewards seats on SYD-YVR sector , could I, without actually making the booking , ring and request for business seats to be released ?
If not the latter, if I could only ring once ticketed, then once rejected for one date , I may have to forget that date , lose 10,000 points and change onto an adjacent date with the potential of losing further 10K points.
(I could not even consider travelling long distance Y in Qantas !)
Happy to send you a PM to explain better - my brain not the best after 3 cases of Covid over the last 3 years