QFF Platinum requesting release of extra Classic Reward seats?

[SYD]

QFF numbers are never normally added to Award seats by QF. You have to do it yourself IME.

That’s actually not my experience. I don’t recall ever having to add it after booking - certainly not a “self service” booking.

 

[serfty]

QFF numbers are never normally added to Award seats by QF. You have to do it yourself IME.

Not in my experience. All successful requests have had my FF number attached.

This year I even had a denied request hang around on the app via my FF number until after the travel date it was requested for.

 

[BriarFlyer]

I've had the same experience as @exceladdict on a domestic request. Only realised when it came to check-in and seat allocation was up the back -- on QLink Dash 8 -- a dead giveaway.

 

[Matt_01]

That’s actually not my experience. I don’t recall ever having to add it after booking - certainly not a “self service” booking.

Not in my experience. All successful requests have had my FF number attached.

Just my 2 cents worth if requesting for yourself your QFF number will be included. If P1 and the bot says no and a manual review is requested @Princess Fiona experience is the same as mine, i.e. seats are not approved on the spot. I normally had to call back to confirm pay fees and taxes and at this stage I would ask the agent to add QFF details. Sometimes I forgot and had to add the QFF detail at a later date.

 

[SYD]

Just my 2 cents worth if requesting for yourself your QFF number will be included. If P1 and the bot says no and a manual review is requested @Princess Fiona experience is the same as mine, i.e. seats are not approved on the spot. I normally had to call back to confirm pay fees and taxes and at this stage I would ask the agent to add QFF details. Sometimes I forgot and had to add the QFF detail at a later date.

Ah, the specific case of requested seats not including FF details wasn’t explicit in @Princess Fiona ’s post but in the context of this thread makes sense.

Otherwise, booking a CR online (or even calling up and confirmed immediately) has always had my FF details linked - in my experience.

Having never been P1 (and now unlikely to ever be…) I’ve not enjoyed the happy BOT computer days “Yes” experience…