Red Roo is being enhanced!

[clazman]

Reading the thread title, i thought this was a side trip to Thailand for some cosmetic surgery

 

[RichardMEL]

That seems a bit mean spirited! Hopefully there will be an increase to their pay packet rather than an enhancement.


( )

hey now Mr self-enhanced-to-BA !!

 

[BD1959]

The thought of a whole team of Red Roos (or is that Reds Roos?) is either heartwarming or terrifying. Will the real Red Roo please stand up?

I thought we'd established - through various AFFers meeting various incarnations of Roo - that it was indeed a social media team.

The whole team off to be "enhanced" ... sounds like it's either a great junket or something to avoid!!

Hurry back RR, although I've never personally had need of your services, the type of help you do provide to various contributors will be missed (feel free to print and include in your "enhancement sessions"!!)

Regards,

BD

 

[TomVexille]

I thought we'd established - through various AFFers meeting various incarnations of Roo - that it was indeed a social media team.

It is. But I have been lead to believe that "our" Red Roo​ is one individual who looks after AFF on their own.

 

[cmon0005]

Have a good break RR..

Wow 2 positive 'enhancements' in the space of a month or so.. You really are reclaiming enhancements!

 

[Sdtravel]

Have a good break RR..

Wow 2 positive 'enhancements' in the space of a month or so.. You really are reclaiming enhancements!

There is no proof that Red Roo's enhancement is positive or negative yet. Just that they were to "refresh the team".

 

[exceladdict]

Just wanted to let you know that Red Roo will be offline between 12 – 28 February 2016 (inclusive) while we refresh the team.

Apologies in advance for any inconvenience, however please continue using the dedicated Qantas customer service channels for assistance.

Don't have too much fun with out me...

I'm looking forward to the TR!

Edit: Enjoy the well-deserved break.

 

[grussellt]

I suspect the QF Social Media Team are meeting to invite us to a forum to re-write the lounge access rules (in plain English). I'm thinking somewhere with Neil Perry and lots of Champagne to stimulate discussion.

 

[dfcatch]

# Red Roo is being enhanced and made Simpler & Fairer.

^ At least they're not being Jetstarised.

** I hope they're not having to do any middle workbench training.

@ And let's hope that they're not as invisible as QF premium award seats.

! Hopefully the timetable for Red Roo's return is a little faster paced and more reliable than proper transcon J seating.


!@#$%$#@@^^^^^#####%#%#%#%#%%# - Please note that Red Roo's return will be subject to a Booking and Service charge of $1,000,000,000,000.
%$%^$$%$$%%%%$#$#%$#^#&#%$^%$@%^$%^ - Please note that this IS NOT a "credit card surcharge" (but it only applies when you use a credit card)

 

[wandering_fred]

Hopefully we will have an appropriate welcome to you (singular or plural as the case may be) when you have returned.
And hopefully you will be enabled to provide us with timely (positive please) updates to the QF and QFF offerings.

Happy wandering

Fred

 

[Abdul_A350]

Having spent much time dealing with woeful service from Etihad via online channels, I hope that an even greater Qantas presence here and elsewhere will be possible upon refreshment.

Difficult to respond to each and every tiny complaint, but sometimes prompt and targeted action can make a huge difference.

 

[MEL_Traveller]

Difficult to respond to each and every tiny complaint, but sometimes prompt and targeted action can make a huge difference.

While the targeted action is useful (and I'm sure much appreciated), I'd really like authority to be given to the rep to tackle some of the strategic issues - there have been many, but the rep hasn't been able to engage on those.

A couple of examples are call centre wait times, and how refunds are calculated in the the event a passenger is involuntarily downgraded.

 

[opusman]

I suspect the QF Social Media Team are meeting to invite us to a forum to re-write the lounge access rules (in plain English). I'm thinking somewhere with Neil Perry and lots of Champagne to stimulate discussion.

I assumed they were in a lock-up putting the finishing touches on the soon-to-be relaunched MASAs.

 

[Red Roo]

As promised, Red Roo is back and refreshed.

Hoping to keep up my 2016 track record of enhancements (and bad jokes).

Thanks in advance for your patience as I catch up with the threads and private messages.

 

[Sdtravel]

As promised, Red Roo is back and refreshed.

Hoping to keep up my 2016 track record of enhancements (and bad jokes).

Thanks in advance for your patience as I catch up with the threads and private messages.

Welcome back

We missed you. Lots to get caught up on

 

[tomlee1986]

As promised, Red Roo is back and refreshed.

Hoping to keep up my 2016 track record of enhancements (and bad jokes).

Thanks in advance for your patience as I catch up with the threads and private messages.

Welcome back

 

[marki]

You were missed from the list so much so that the mere thought of combining old bad jokes with enhancements gave me a shiver up the spine.

 

[Sdtravel]

Any insight into how the Enhancement went RedRoo?
Like the good AFF's that we are we speculated on your disappearance vastly.

 

[JohnM]

Time for a Red Roo TR, methinks .

 

[hutch]

An enhanced Red Roo?