Reduced AMEX earn rates from April 2019

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Got the letter for the QF Ult today ..... if you wanted to build QFFP it's not a bad alternative for the fee. I've tried twice to cancel this one.... will be interesting to see if they hand over a third retention bonus in <4 months.


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That's not horrible but I am assuming that you can't use the flight voucher/credit to pay taxes on J reward seats.
 
What sort of retention bonus did they offer when you tried to cancel the card

1st attempt was late June - 100,000

2nd attempt was early Aug - 70,000

3rd attempt - will be interesting:)
 
That's not horrible but I am assuming that you can't use the flight voucher/credit to pay taxes on J reward seats.

No. Its an Amex travel credit that can only be used for Qantas flights.
 
No. Its an Amex travel credit that can only be used for Qantas flights.

I thought so, thank you for confirming. I held this card many years ago but binned it when Amex ditched the 1.5ppd flat earn rate for 3/2/1/0.5 structure as I thought it was cough. I think it was still a free flight back then as opposed to a travel credit.

Ironically, I ended up with that points earn structure when I opened my Charge/Edge/Reserve combo.
 
1st attempt was late June - 100,000

2nd attempt was early Aug - 70,000

3rd attempt - will be interesting:)
You must spend a bit on the card to give you 170000 Qantas FF points in just over a month
 
You must spend a bit on the card to give you 170000 Qantas FF points in just over a month

Yes, but I'm also a 25 year member who hasn't cost them much.... I've never redeemed a flight or travel credit, never called (before June) allegedly to cancel, never churned, and also paid on time in full. I also have two other Amex CC and one charge. IIRC the annual fee I pay for all four is ~ $2,000 pa

Would be interesting to know which one of the above provides the best results for the retainer.
 
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as mentioned in other thread,

I've call AMEX 3 times in the last 3 months. I have the QFF premium and Explorer. 3 months ago i called to cancel QFF, and they credited me with 100k bonus. I havent used this card at all in the last year. Last week i called QFF to cancel again cause i don't even use it lol, they credited me another 100k. I just got off phone in regards to explorer, and they said whatever balance i have in my gateway by 1am 15 April, they'll match and credit me the same. eg, 150k bonus if i have 150k points.

My anniversary dates are March for QFF, and October for Explorer. i’ve gotten lucky and will try again in March (my bday)
 
as mentioned in other thread,

I've call AMEX 3 times in the last 3 months. I have the QFF premium and Explorer. 3 months ago i called to cancel QFF, and they credited me with 100k bonus. I havent used this card at all in the last year. Last week i called QFF to cancel again cause i don't even use it lol, they credited me another 100k. I just got off phone in regards to explorer, and they said whatever balance i have in my gateway by 1am 15 April, they'll match and credit me the same. eg, 150k bonus if i have 150k points.

My anniversary dates are March for QFF, and October for Explorer. i’ve gotten lucky and will try again in March (my bday)


how did you get the offer of doubling your explorer points? I spent nearly $50k every month on this card have not been offered this after a couple of calls
 
Make sure you get it in writing as thus far this has only been offered to Platinum (and Centurion) Charge Card holders who held the card before the changes were announced.
 
Damn you Amex!! I'm going to have to crunch some numbers to figure out who it who I'm best off transferring my points tto before April.

At least I'll finally use some of the points this way
 
I cleared out my MR account over the weekend to my QFF account and am now awaiting the 25% bonus from QF. My QFF balance has never looked so large.

I'll continue to maximise earn until Devaluation Day when I will clear out again and then dump all my Amex cards.
 
has big spenders on Explorer card requested an upgrade to Centurion? (even though it's invite only but has anyone "jumped" from non-Plat cards to Centurion??
 
ow did you get the offer of doubling your explorer points? I spent nearly $50k every month on this card have not been offered this after a couple of calls

i honestly don't know. i just called up and said i was consolidating all my cards and considering closing this one even though it's my favourite card. i asked if any offers. and they said if i stay they would double come april. i probably only spend like 1-2k a month.... got lucky i guess.
 
Make sure you get it in writing as thus far this has only been offered to Platinum (and Centurion) Charge Card holders who held the card before the changes were announced.

i have a reference number. i called again about a week later and quoted the reference and asked the operator or reread what was written down. as well as a saved chat log. hope that's enough in case.
 
And I'll be pissed if the big spenders get their points doubled while long term members with more modest balances get screwed.
I have been with Amex since 00, on Ascent with vanilla Platinum card and close to 200,000 MR points.

No letter received yet and not expecting a letter. Amex have been screwing loyal customers in favour of churners for a long time. I think I'll move points to Asia Miles or KrisFlyer and start paying some bills from transaction account.
 
hypothetical,

if I purchase fully refundable airline tickets on my amex, before april 19, get the points, transfer them out to an airline,
post april 19, get a refund, put my account into negative points balance,

then close the card,

will this work?
 
has big spenders on Explorer card requested an upgrade to Centurion? (even though it's invite only but has anyone "jumped" from non-Plat cards to Centurion??
My understanding is that only AMEX Plat charge cards can be 'upgraded' to Centurion, because Centurion is a charge card (and so the same type of financial product as the Plat charge), whereas everything else they issue to individuals these days are credit cards, so moving from that to a charge card would require a separate application as such, and you can't 'apply' for Centurion, so you'd have to get the Plat and then upgrade.

Would be interested to hear if that's not the case, of course!
 
My understanding is that only AMEX Plat charge cards can be 'upgraded' to Centurion, because Centurion is a charge card (and so the same type of financial product as the Plat charge), whereas everything else they issue to individuals these days are credit cards, so moving from that to a charge card would require a separate application as such, and you can't 'apply' for Centurion, so you'd have to get the Plat and then upgrade.

Would be interested to hear if that's not the case, of course!

You can't really 'upgrade' either since the Centurion is issued by invitation only.
 
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hilarious,

trying to make an official feedback of what I think of the policies,
cant get through to chat, (theyre avaiaible 24/7 according to them)
FB doenst have a message service,
weeks ago got told the only way is by post and they didnt have email

whats the best way folks?
 
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