Reversing a points transfer

Ktan89

Active Member
Joined
May 28, 2019
Posts
771
I transfered some Amex points over to VS Flying Club tonight to book a flight with Xiamen Air. The seats were available online but got an error during the payment processing..
After talking to VS on the phone it is phantom availability.
Question: can we reach out to Amex to reverse the points transfer? Anyone had this experience before?

I'm pretty annoyed now because SQ is no longer available for the dates I wanted too 😤
 
No.

Don't have any experience with this, but I'm pretty sure Amex make it clear all the time (on the website wording) that once the transfer is completed, it cannot be reversed. Particularly in this case since it's merely a "change of mind" request; it's not like the transfer was done against some rules or in bad faith.
 
It might be worth calling VS and explaining what happened. Airlines do have the power to reverse transfers, but they rarely, rarely permit it.
 

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