Harrison_133
Established Member
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- May 5, 2021
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They’ve been saying this for 3 years now…although I did read they were upgrading their lounges to bigger space but havent heard anything since
They’ve been saying this for 3 years now…although I did read they were upgrading their lounges to bigger space but havent heard anything since
We can only wait and see, maybe 2024 will be a special yearThey’ve been saying this for 3 years now…
Advantages of Rex…Its going to be interesting how much they invest into the program and what the do in 2024
I dont see the value with flying with them as there are no benefits although I did read they were upgrading their lounges to bigger space but havent heard anything since
Agree. The cost to, say, Qantas of providing the very ordinary food and coughpy wine in their domestic lounges isn't reflected in the benefit to the customer IMO.Lounge upgrades are very costly, and with that generally comes an elevated F&B offering, more staff, and so forth, really starts to push costs up. A lounge renewal program for the 3 big cities would cost $10-20m, pending how basic they wish to go, assume they would go pretty basic.
Rex probably need to work out what they want to be. They do have a cash issue, they will never be able to compete with Virgin on lounges, purely as they don’t have the cash to match that offer, and the same seems to be with the FF program, they don’t have the cash to upgrade digital platforms.
Probably best they play in the middle without all the bells and whistles.
Im not surpised, I think Rex is only going to get betterRex could do a self serve lounge model, as you mentioned, take from the fridge. More self serve pulls back the wage overheads for running the lounges. A Virgin lounge manager (went to school with her) was telling me years back costs are quite eye watering running lounges, and that was way back before inflation.
Again, all costs money though.
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Thank you, just signed up for the giggles.A quick reminder for those who haven't signed up that the 5k bonus offer expires tonight.
They’ve been saying this for 3 years now…
I don’t think there’s been one! There was only a 5000 point sign up bonus, for everyone. (now expired)Has the Rex FF status match offer with VA now expired?
So true - it is a wasted opportunity. We both signed up, got our 5000 bonus and now.... silence. No emails, no comms, no offers, nothing. I don't love the flying kanga at present and like VA even less (bye bye Velocity silver soon), but Rex are not giving me a reason to even look at them.So we are fast approaching the end of February....
How much longer do we have to wait for:
1. The status tiers to come into effect?
2. Status match with Velocity and QFF?
3. An App!
4. Upgraded lounges?
I like the product, but the information coming from Rex is quite poor, certainly, there are issues with marketing as most non-frequent flyers I talk to are completely unaware that rex operates into capital cities with a jet fleet. Add on the delayed and underwhelming frequent flyer program, I fear the brand is starting to sour.
1) no ideaSo we are fast approaching the end of February....
How much longer do we have to wait for:
1. The status tiers to come into effect?
2. Status match with Velocity and QFF?
3. An App!
4. Upgraded lounges?
I like the product, but the information coming from Rex is quite poor, certainly, there are issues with marketing as most non-frequent flyers I talk to are completely unaware that rex operates into capital cities with a jet fleet. Add on the delayed and underwhelming frequent flyer program, I fear the brand is starting to sour.
agree, havent seen anythingSo true - it is a wasted opportunity. We both signed up, got our 5000 bonus and now.... silence. No emails, no comms, no offers, nothing. I don't love the flying kanga at present and like VA even less (bye bye Velocity silver soon), but Rex are not giving me a reason to even look at them.