It must be my lucky day.
Did you know the Federal Govt has settled out of court with all the evil utility companies like electricity, gas, telephone and water?
Steve Brown told me so!
It seems they have been over-charging many, many people - those %^*#^^%$!
If it wasn't for the hard work of the Federal Government Restitution Department (recently set up by new PM so no web site yet but it will be coming shortly). I would have been over-charged by $6,325.00 but I couldn't help myself.
"Was it exactly $6,325.00, seems odd as all my bills always have some cents involved?"
...."No, actually you're right but as a further penalty the amount is rounded up to the next dollar."
"You guys think of everything. Thanks for your hard work!"
..."That's fine, this is what we're paid to do."
..."Now how would you like to receive this money?"
"By bank cheque thanks."
..."Ok, we'll send out a Commonwealth Bank Bank Cheque for the amount of $6,325.00 to Z FRFHHYJN of XDS xx_X St, Postcode 2XCD. Can you confirm those details please?"
"Yes, that's right."
..."Now please note down this reference number in case you have any issues. Reference number B for Bob, S for Sam 2 5. Let me repeat that, B for Bob, S for Sam 2 5. Did you get that?"
I admit, I nearly cracked up at this stage, as I kept thinking BS, BS that's B for %^&* and S for &*&^ 2 5. With extreme effort I managed to stay on target.
"Yes thank you. How long do you think it will be before I receive that in the mail (hell freezes over time frame or longer)?"
..."Before we can proceed and issue the bank cheque we need to confirm some personal details to ensure that I have been speaking with the correct individual."
So he got me to confirm the address that he had just read out previously. No problem confirming that. Then my name - fine. Then new information - date of birth...
..."Please tell me your date of birth."
I am so forgetful, that must've been the date of the first moon landing by mistake dear me.
..."Yes, that is correct. My manager's name is Norma Stuart (spelt out 2x) and Max Lewis (spelt out 2x) have you got that?"
"Yes, thanks. Why do I need to know that? You've been so efficient I'm sure I won't need to call them?"
..."To ensure that you are secure. Please call 02 8091 7333 and ask to speak to either of my managers to confirm that I have correctly identified you and advised you correctly. Please quote your reference number and ask to speak to either of them so we can progress to the next stage of issuing your cheque."
"Right so you want me to call back is that right?"
..."Yes. Please call back so we can progress your claim being processed and get the cheque out to you quickly."
"Right. I'd better put the phone down now. Goodbye and thank you for all your efforts."
I am just so forgetful.
I've forget to ring them back.
Waiting, waiting, waiting....
Apart from the Indian/Bangladeshi call centre and my date of birth being a moon rocket - I was (not) totally convinced - I was going to have some fun and waste their time and not get a Bank Cheque.
Haven't bothered with the phone number - spent too much time typing this up....
Thanks for all your help Steve Brown!
