Would have to say the best part of the new lounge in SIN is the personal service for P1that I have experienced since its opening.
From the premium check in area we were escorted to through immigration, to the lounge, and shown to a table or chair, asked if we would like a drink or something to eat. The customer service rep then discussed my seeating requirements and connections and was knowledable of my trips for the next week.
Come time to board offered an escort to the gate and personal welcolme on board from that same customer service rep.
Without a doubt, excellent personal, unobtrusive service that impressed me no end.
Well done Qantas
From the premium check in area we were escorted to through immigration, to the lounge, and shown to a table or chair, asked if we would like a drink or something to eat. The customer service rep then discussed my seeating requirements and connections and was knowledable of my trips for the next week.
Come time to board offered an escort to the gate and personal welcolme on board from that same customer service rep.
Without a doubt, excellent personal, unobtrusive service that impressed me no end.
Well done Qantas