B
BacchusMarsh
Guest
Am hoping ticketed is the difference
There's definitely room for them to generate some goodwill there.
Am hoping ticketed is the difference
Firstly whilst Qantas markets the suite seat no where does it guarantee that is the product you will get, few if any airline ever does that.
Also your comparison is not really valid as you were comparing it seems SQ sit-up seat to Qantas Skybed MKI !
Point still remains both Qantas and SQ do offer comparable 'old' product on comparable routes.
And disagree with the assertion that on SQ you know what you will get. If you are a serious aircraft nerd then yes but if you are not then it is seat lottery.
Just take my recent trip for example.
SIN-CGK offers mix of A350 with new long haul route, 777-300 with regional business, 777-300ER with long haul business and 777-200 with regional business and occasionally A330-300 with regional business.
SIN-BKK is a mix of A330-300, 777-200 with sit-up seats, 777-300 with regional business and 777-200 with regional business.
And Manila which I flew last year A330-300, 777-200 with sit-up seat, 777-200 with long haul seat, 777-200 with regional business and 777-300 with regional business.
Very inconsistent. At least with Qantas except for the PEK route getting the older product is just a case of bad luck these days.
Obviously I do not need to ask all AFF members to be polite and understanding to KF call ctr agents re this matter - but believe me they are already receiving quite a number of unpleasant calls - it takes all types!
No airline guarantees seating, but I think there's a difference between a last minute equipment swap for operation reasons and not actually having a plane at all with an advertised product.
With the exception of MNL - the SQ flights you mention are 90 mins. For customers in premium cabins those flights are probably about the streamlined journey rather than the seat?
That's a bit rough - MEL is a dyed in the wool CX lover.And yet you want to can qantas for two unrefurbished a/c aircraft that were orphans to begin with and which they needed some more thought in what to do. Yet your clearly favoured SQ runs the same product and has the same inconsistencies all over the shop.
And yet you want to can qantas for two unrefurbished a/c aircraft that were orphans to begin with and which they needed some more thought in what to do. Yet your clearly favoured SQ runs the same product and has the same inconsistencies all over the shop.
SIN-BKK is a mix of A330-300, 777-200 with sit-up seats, 777-300 with regional business and 777-200 with regional business.
And Manila which I flew last year A330-300, 777-200 with sit-up seat, 777-200 with long haul seat, 777-200 with regional business and 777-300 with regional business..
I saw posted here or maybe in other thread that as a consequence of Rdpt Chart 'Re-evaluation' their may be a surge in WL clearances - maybe coincidence but I just had WL for Mar 25 MEL-SIN-PEK clear - gotta love SQ
I was just talking to Abdul and apparently there might be a flood of waitlist clearances over the next couple of weeks in a bid to keep us peasants happy.
SQ A330-300's do not have "sit up seats", they are all regional business seats with angled flat beds. The two remaining 777-200's are the only cradle "sit up" seats left in the SQ fleet, used pretty much exclusively on BKK (2x daily) and MNL (1x daily) last time I looked. This is not terribly different to SQ's competitors. On SIN-BKK on TG, in the last 2 years, I've flown on A350, 747, A330, 777 and 787. On SIN-MNL PR offer A330's and A320's.
What always amuses me, particularly around the criticism of the SIN-BKK getting sit up seats in J, is many parts of the world, on a 2 hr sector like this, comparable in length to MEL-BNE, LHR-FCO, LAX-DEN, JFK-STL you will get a cradle seat on a narrow body with 40" seat pitch instead of 50" pitch. Oh except within Europe where you will get an economy seat with the middle seat blocked. I always have to remind myself, even with most of my travels in economy, how spoilt I am travelling around SE Asia on SQ, TG and even GA, than on similar length flights in the LOTFAP, Europe, China, or even domestic in Australia.
SQ makes no bones about having different fleet configurations. Qantas told pax that all (all) a30s would have suites. Now we know QF5/6 doesn't, PEK doesn't, and various other random flights.
But perhaps more importantly... if you book and don't like SQ's seat you can change free of charge for a redemption booking, same as if you are on a revenue ticket. QF with only a single flight a day, and hefty change penalties... not so much option.
Qantas when advertising the A330 suite do not make claims about availability of that seat on any flight.
And when qantas did make claims (when first introduced on SIN routes) they kept those claims as much practicable but ALWAYS had disclaimers about last minute schedule changes. No different to any airline and especially SQ.Not any more they don't.
SQ makes no such promises... that's the difference.
AFF Supporters can remove this and all advertisements
Do I dislike them no, do I think they are overrated yes, do I think their product is inconsistent yes and more importantly if you read my first post in this thread I reckon SQ has gone down hill big time based on 3 years of regular use and 10 years of semi regular use.
I mentioned in another thread I did my first sq business flight in a long time and I thought they blow the competition out of the water! Maybe it depends on the route and the time, but the full dinner service PVG-SIN was streets ahead of their competitions... individual table settings (no tray), warmed bread plates (!!), canapés, individually plated meals (looked good), two choices for dessert, trolley service with cheese. And an abundance of staff to top up drinks, get hot drinks etc. I'm hard pressed to think of another airline in the Asia region offering that level of service in business for a (short) regional flight.
Makes economy redemptions much more attractive which I guess doesn't mean much to most in this thread.This is a tough one for a lot of people, more miles vs less cash ....