robtemt
Active Member
- Joined
- Apr 26, 2016
- Posts
- 585
Not to beat a dead horse, but interestingly (to some, and I'm sure others don't really care), Emirates responded promptly to our inquiry with:
Hi Rob,Apologies for not getting back to you sooner. We had to check with our Catering team.We don't normally offer soy milk on-board but we managed to secure one for your partner. Our catering team confirmed Soy milk will be loaded on your flight. Feel free to request it from our cabin crew.Regards,Fae, Emirates Social Media Team
It's obviously not very difficult, if EK can get a single carton of soy milk on one of their 6 flights leaving Singapore.
Hi Rob,Apologies for not getting back to you sooner. We had to check with our Catering team.We don't normally offer soy milk on-board but we managed to secure one for your partner. Our catering team confirmed Soy milk will be loaded on your flight. Feel free to request it from our cabin crew.Regards,Fae, Emirates Social Media Team
It's obviously not very difficult, if EK can get a single carton of soy milk on one of their 6 flights leaving Singapore.
Wow, so emailed them back, saying a colleague has advised me that their request for soy milk on flights between Australia, Singapore, and Europe has been approved.... can you please confirm the availability.... and SQ responded with "we are unable to assist with clarifying the matter further".
Giving up. What a way for SQ to make an impression before we even arrive at the airport. They missed the mark on their values on this occasion:
Customer First
Our customers are foremost in our minds all the time. We go the extra mile to exceed their expectations.