SQ Tips, Trips and Tales

[daft009]

Call and ask them to split the current booking, then waitlisting your wife and son on 31/12, provided waitlist is still open on that date, it should be possible.

thanks! I emailed them yesterday and got a reply today that its done.

 

[PDog]

SQ335, mid March.

I thought about that, but all flights from Paris that week appear to have changed, so we'd need to change port... and these were booked under the old points system, so am relictant to jepordize them. And I've never flown SQ F!
We still have the Suites from Singapore to Melbourne, will be watching that closely!!

*insert sad face*
looks like the A380 is no longer flying SIN -MEL in March. Just received the 'changes to your seat selection' email for that leg also, bumping us to row 1. I guess Suites will remain a mystery for us!

 

[JessicaTam]

*insert sad face*
looks like the A380 is no longer flying SIN -MEL in March. Just received the 'changes to your seat selection' email for that leg also, bumping us to row 1. I guess Suites will remain a mystery for us!

Give them a call and explain what you wanted to experience. Maybe suggest MEL-SYD with VA to pick up the SYD-SIN flight.

 

[PDog]

Give them a call and explain what you wanted to experience. Maybe suggest MEL-SYD with VA to pick up the SYD-SIN flight.

Good idea, that's worth a try, thanks!

 

[nickykim]

Same issue here for October Melb-Singapore - should have stuck with my original booking via Sydney. Will think about what to do over the weekend.

 

[woodyren]

I am trying to book an SQ J reward ticket from China to Istanbul next May. There seems to be plenty of availability but when ever I try to book Beijing-Istanbul it tells me I am back tracking and says that this is outside the fare rules. I can book Shanghai or Wuhan or Xiamen etc no problem and will do so if I have to but Beijing is preferable because we will be in Nth China at the time.


Is this correct or is it a glitch in the website.

Beijing is certainly east of Singapore and as we are travelling west I fail to see how this is back tracking.

Also will we be able to use the lounge (think it is the Turkish Airways one) at Istanbul after our flight while we wait for a domestic connection.

 

[lovetravellingoz]

I am trying to book an SQ J reward ticket from China to Istanbul next May. There seems to be plenty of availability but when ever I try to book Beijing-Istanbul it tells me I am back tracking and says that this is outside the fare rules. I can book Shanghai or Wuhan or Xiamen etc no problem and will do so if I have to but Beijing is preferable because we will be in Nth China at the time.


Is this correct or is it a glitch in the website.

Beijing is certainly east of Singapore and as we are travelling west I fail to see how this is back tracking.

Also will we be able to use the lounge (think it is the Turkish Airways one) at Istanbul after our flight while we wait for a domestic connection.

As there is now no 15% discount for booking online, why not just call up and book. They will also be able to tell you what is allowable.

 

[dajop]

Beijing is certainly east of Singapore and as we are travelling west I fail to see how this is back tracking.

I am pretty sure on SQ backtracking takes into account more than just east-west direction,it also takes into account north-south backtracking - and there may be a multiple that comes into play. PEK-SIN-IST Is 85% further than PEK-IST. SIN itself is some 1000 miles further from IST than PEK is.

 

[Cruiser Elite]

Whilst I am no expert on what is 'backtracking' and what is not - SQ certainly consider PEK-SIN-IST 'backtracking':



And:

 

[andy2015]

Star alliance award one way - stopover allowed at a cost of $100?

 

[Lemon_Party]

Star alliance award one way - stopover allowed at a cost of $100?

Pretty sure no and they price it as two separate flights.

 

[lovetravellingoz]

Star alliance award one way - stopover allowed at a cost of $100?

The Award Conditions would imply no for One-way Awards.

1. A one-way award requires half the number of KrisFlyer miles required for a round-trip award, and is only applicable to the list of airlines as specified in the Star Alliance Award Chart on krisflyer.com, provided there is no stopover included in the one-way award itinerary.

1. Complimentary stopovers are not permitted for one-way awards.

1. One complimentary en route stopover is permitted for round-trip awards, unless otherwise stated below. Up to three additional stopovers are also permitted at USD100 each, regardless of the class of service.

 

[andy2015]

The Award Conditions would imply no for One-way Awards.

1. A one-way award requires half the number of KrisFlyer miles required for a round-trip award, and is only applicable to the list of airlines as specified in the Star Alliance Award Chart on krisflyer.com, provided there is no stopover included in the one-way award itinerary.

1. Complimentary stopovers are not permitted for one-way awards.

1. One complimentary en route stopover is permitted for round-trip awards, unless otherwise stated below. Up to three additional stopovers are also permitted at USD100 each, regardless of the class of service.

Yeah I'm leaning to no but then they have:

1. Complimentary stopovers are not permitted for one-way awards.

If they weren't allowed wouldn't that just say "stopovers are not permitted for one-way awards". Adding complimentary confuses the situation and is why I'm unsure.

 

[daft009]

I had to pay $100 as well per person on a recent redemption as 1way

 

[andy2015]

I had to pay $100 as well per person on a recent redemption as 1way

Star Alliance or SQ only?

 

[daft009]

Sq with KF points

 

[Lemon_Party]

It definitely prices as two bookings for one way star booking with stopover. Tried it earlier this year wanting to squeeze Victoria Falls onto the JNB-SIN-BNE award I was booking, but would have had to miss out the SIN stopover to book as a single award.

 

[MEL_Traveller]

Whilst I am no expert on what is 'backtracking' and what is not - SQ certainly consider PEK-SIN-IST 'backtracking':

pek-sin-ist is not backtracking regardless of what the sq system says. I think a call to the service centre might be needed to clear it up.

 

[Cruiser Elite]

pek-sin-ist is not backtracking regardless of what the sq system says. I think a call to the service centre might be needed to clear it up.

Did that before I posted MEL - YES available for comm tix but not permitted for rdpt bookings - please feel free to call them to check and report back imm - taking my word likely to lead you up the garden path!

 

[MEL_Traveller]

Did that before I posted MEL - YES available for comm tix but not permitted for rdpt bookings - please feel free to call them to check and report back imm - taking my word likely to lead you up the garden path!

There might be another reason why SQ doesn't allow the award, but this isn't a case of back-tracking. Often reservations staff will try and explain something thrown up by the system, but they don't always come up with the right reason.