Credit Card Offers St.George Amplify Signature: 150,000 bonus Amplify Points (expires 30/4/25)

[Dr Ralph]

I sent the email to Cassandra Carroll yesterday. It took nearly 4 weeks to get a resonse last time.

I think that I'll cancel the card in the mean time.

Good luck. Might be worth keeping the account open until the problem is resolved.

Please do keep us informed.

 

[Dr Ralph]

I actually applied for the same deal as @BettyB 2 days ago. 60,000 QFF for $49 with a $2000 spend in 3 months. Conditionally approved. Nothing further from St George. I'll be making sure that I don't buy WISH cards!

Applied 14/1. Got an SMS last night at 10pm telling me that the address I used in my application is not the same as the address on record for my account and to fix this before they would proceed.

Upon checking the difference is:

Account: 6/50-55 Smith Street

Application: 6/50 Smith Street

Seems very trivial and these applications are clearly being assessed by people who have no idea of how Australian addresses actually work.

I fixed this online last night and got another SMS and email this morning telling me that the application wont progress until the problem is fixed!

 

[Kangol]

Applied 14/1. Got an SMS last night at 10pm telling me that the address I used in my application is not the same as the address on record for my account and to fix this before they would proceed.

Upon checking the difference is:

Account: 6/50-55 Smith Street

Application: 6/50 Smith Street

Seems very trivial and these applications are clearly being assessed by people who have no idea of how Australian addresses actually work.

I fixed this online last night and got another SMS and email this morning telling me that the application wont progress until the problem is fixed!

Are you testing the waters for the bonus? I saw in the other thread you got your card 5 months ago:

Credit Card Offers - St.George Amplify Qantas Signature: 80,000 bonus Qantas Points (expires 30/4/25)

Switch the card to Kris Miles and you won’t need to churn the card ever. No interest.

www.australianfrequentflyer.com.au

From what has been reported to me, they enforce the 12 month exclusion - as you would expect.

 

[Dr Ralph]

Are you testing the waters for the bonus? I saw in the other thread you got your card 5 months ago:

Credit Card Offers - St.George Amplify Qantas Signature: 80,000 bonus Qantas Points (expires 30/4/25)

Switch the card to Kris Miles and you won’t need to churn the card ever. No interest.

www.australianfrequentflyer.com.au

From what has been reported to me, they enforce the 12 month exclusion - as you would expect.

That was for Mrs Dr Ralph (I should have been clearer in that post). It has definitely been longer than 12 months since I cancelled my last St George card.

 

[I love to travel]

Well i just bought a woolies gc. Lets see as a first step whether I get the points.

Points posted so can't see why you would get the points to count for normal spend but not the minimum spend.

 

[BettyB]

I sent the email to Cassandra Carroll yesterday. It took nearly 4 weeks to get a resonse last time.

I think that I'll cancel the card in the mean time.

Mon 20 Jan 2020

AMPLIFY VISA 20-JAN-2020

60,000

Happy!

Have not received any emails about this update in things. But just logged in to my Qantas account and saw this.

Will be interesting to see if St George update their terms and conditions for credit cards to specifically exclude gift cards in the future.

Also, wondering how it is that St George was able to so quickly put points into my Qantas accounts. Every other time you contact a bank they'll tell you that it will take weeks or you have to wait until the end of the cycle. Assuming that these points were linked to the email that I sent at COB on Friday then this seems to have happened very quickly!

A massive thank you to Dr Ralph, for both encouraging me to pursue this and providing a draft email. Thanks to other members who also provided useful suggestions that I included in my email.

Can't wait to cancel! Oh and if I do get an email from St George I'll post it here.

 

[I love to travel]

I now wonder whether you were getting the points anyway and there was just a delay in posting?

 

[Dr Ralph]

Mon 20 Jan 2020

AMPLIFY VISA 20-JAN-2020

60,000

Happy!

Have not received any emails about this update in things. But just logged in to my Qantas account and saw this.

Will be interesting to see if St George update their terms and conditions for credit cards to specifically exclude gift cards in the future.

Also, wondering how it is that St George was able to so quickly put points into my Qantas accounts. Every other time you contact a bank they'll tell you that it will take weeks or you have to wait until the end of the cycle. Assuming that these points were linked to the email that I sent at COB on Friday then this seems to have happened very quickly!

A massive thank you to Dr Ralph, for both encouraging me to pursue this and providing a draft email. Thanks to other members who also provided useful suggestions that I included in my email.

Can't wait to cancel! Oh and if I do get an email from St George I'll post it here.

Great result for you @BettyB

Now, are you going to push for compensation because of the delay in getting the points

 

[BettyB]

I now wonder whether you were getting the points anyway and there was just a delay in posting?

Can't be sure unless I get an email. But given that the points should have been awarded at least 6 weeks ago this seems unlikely.

Post automatically merged: Jan 21, 2020

Great result for you @BettyB

Now, are you going to push for compensation because of the delay in getting the points

Ha!

No. Walking away as quickly as possible

 

[kdser]

Thank you for letting us know. Fantastic results! Congratulations.

As I said, the gift cards were never the issue. The bank probably had a glitch in their system to post your points in the first instance. Then it was the rep being incompetent or maybe just lazy.

 

[Dr Ralph]

Applied 14/1.

Card received 24/1.

$2000 minimum spend reached today (no WISH cards purchased!).

Card in bottom draw waiting for the points.

 

[Scr77]

Just cancelled the card I received under the original offer of this thread. I called 3 times to try and get the annual fee reduced or waived, but they wouldn’t budge.

 

[Dr Ralph]

Just checking the exclusions for the minimum spend on this card to get the bonus points:

'Eligible purchases do not include BPAY or BPAY equivalent transactions, fees, cash, cash equivalent transactions, refunds, balance transfers debited from the card account, government fees and ATO payments.'

Given the problems that @BettyB had I wanted to make sure that there was no possibility that any of my spend didn't meet the exclusions.

Anyone know what 'fees' definitely are? I paid my private health insurance premium. Could they claim that this was a 'fee'?

Also I assume that 'government fees' could include car registration and council rates but not CTP greenslip insurance?

 

[kdser]

Come on, they refer to bank charges, eg card annual fee, late payment fee, foreign currency fee etc.

 

[Dr Ralph]

Come on, they refer to bank charges, eg card annual fee, late payment fee, foreign currency fee etc.

FEES is a completely separate word. I can't see how it could be necessarily connected to bank fees as a stand alone word. You have to connect it to something for that interpretation.

Have you read about the problems @BettyB had? I'd like to avoid all potential problems. Get my points as quickly as possible and close the account without any drama.

It could refer to bank fees but for me it's very ambiguous.

 

[BettyB]

13 days after I sent the email and about 10 days after receiving the 60,000 points I got the following email reply today from St George:

Hi BettyB,

Thank you for your email and I apologise for the delay in responding back you.

Your request was escalated to our Rewards team and the 60,000 Qantas Bonus Points has now been allocated to you, which you can confirm on your most recent statement.

Should you wish to discuss this matter further, please do not hesitate to contact me.

Yours sincerely,

Cassandra Carroll Customer Manager Customer Solutions, Customer & Corporate Relations

 

[EELS]

Just checking the exclusions for the minimum spend on this card to get the bonus points:

'Eligible purchases do not include BPAY or BPAY equivalent transactions, fees, cash, cash equivalent transactions, refunds, balance transfers debited from the card account, government fees and ATO payments.'

Was this something they recently added? I had signed up in Dec thinking I could hit the 12k minimum spend easy by paying off my car (which I did) . Car loan sounds like it could be a BPAY type transaction?

 

[Dr Ralph]

Was this something they recently added? I had signed up in Dec thinking I could hit the 12k minimum spend easy by paying off my car (which I did) . Car loan sounds like it could be a BPAY type transaction?

The terms do change from time to time.

You would be covered by those terms present when you applied for this card. I'd advise checking those particular terms, which were provided to you at that time.

 

[I love to travel]

Was this something they recently added? I had signed up in Dec thinking I could hit the 12k minimum spend easy by paying off my car (which I did) . Car loan sounds like it could be a BPAY type transaction?

First thing to check is whether you got the points for the transaction.

 

[cove]

I did the pointhacks deal to get my son 200,000 Amplify points over 2 years.
I think he might be at a 7 figure number of Amplify points within a month.
He was the last in my immediate family to get this card. Getting to YES was a struggle.....
I guess my niece will be next as she has just finished her studies and started work this week.