Yes, I changed the address to Florida last week but the checking account statement still shows Australia. I called B of A and waited on hold for several people at 20-30 minutes each and no one apparently can change my statement date to an earlier date or re-issue the 9 May statement with the new address.
The last guy in the Amex fraud dept was insisting a screenshot wouldn't do. I took a punt at sending the pdf of the Chase Freedom credit card statement with the new address to the website. Status is still pending. Hopefully someone will just click yes on it.
I may do just that on Monday their time. It's Friday night now and the decision makers won't be working weekends, just the useless call centre script readers.
Update on the B of A AirFrance/KLM card. My friend sent me a photo of the letter. They are asking about the "co-applicant". I was like WTF I applied alone, there is no such thing. But maybe it's a trap to see if I am really at that address. So I called them and asked about the letter. So again I got to sit on hold being transferred all over the place. Ended up back to the B of A fraud dept who gave me another number for video conferencing. After trying and failing to get a video bank live human on the line I called fraud back. By this time it was 4:30 am and I had been doing this since 11PM which is when banks in the USA are open.
I got one lady to check with her supervisor, then she came back and asked me more questions about my account transactions and USA passport number which I gave and she was happy with the answers. She said she would flick it back to the credit dept and I should have the card in 3-5 days. But the status website still shows as pending. Which is a bit better as before it was showing denied. So again I probably won't get any action until Monday or Tuesday their time. The irony is I may get them both and have to do $4000 USD spend which will be tough but I suppose I can buy Wish cards and Coles gift cards in person at the supermarket so it doesn't code as online gift cards.