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- Oct 31, 2010
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I am flying into ZRH Aug 30 but out of FRA Sep 5 - logistics just don't permit ZRH dep this year - bummer - next year will be diff.
We might be flying out of ZRH as availability is better there than other Suites ports. Which ZRH lounge are you referring to? The new Senator Lounge?Well done LadyC - we are flying out of ZRH next July just to try the ZRH lounge.
new Senator said to be excellent
Which date LadyC? We dep ZRH on 345 09/07 - o/n ZRH 08/07.All locked in to head home from ZRH in July next year so looking forward to checking out the Senator Lounge and Suites
Which date LadyC? We dep ZRH on 345 09/07 - o/n ZRH 08/07.
I assume you want to waitlist an alternative SIN-SYD flt to your confirmed booking is that right? If YES - then absolutely YES you can add a waitlist - you will need to call KF and ask them to add it - depending on experience of agent you might just need to explain if waitlist does confirm then you will be substituting that sector.I booked ZRH-SYD for my return flight and the SIN-SYD route is SQ231, normally the 77wn plane I think, but it was the a380 when I booked. They've reassigned it back to the 777 but was looking forward to do suites on all my legs. Just wondering, once you've booked your flight, my flight is in few weeks, is there any way to get waitlisted with no points in the account?
I'm assuming it's a no?
Yes I want to waitlist an alternative flight on the same day to a confirmed booking. Will decide if the time change is worth it as well considering I've got an onward flight on VA to MEL. May give them a call today or tomorrow.I assume you want to waitlist an alternative SIN-SYD flt to your confirmed booking is that right? If YES - then absolutely YES you can add a waitlist - you will need to call KF and ask them to add it - depending on experience of agent you might just need to explain if waitlist does confirm then you will be substituting that sector.
Yes I want to waitlist an alternative flight on the same day to a confirmed booking. Will decide if the time change is worth it as well considering I've got an onward flight on VA to MEL. May give them a call today or tomorrow.
Thanks CE
Yep. that's why I love SQ!Wow, I hung up in the middle of picking through the options on the phone to Krisflyer, and I just received a call back from them asking if I needed help with anything.
I was just reading through the SQ Trips and tales thread and a few members have recently been in the same situation, plane sub'd from 380 to 777, and they managed to get waitlisted, whilst having a confirmed ticket, and some even managed to get through to inventory team to open up the waitlist straight away.Report back if you do. Interested in hearing your experience.
No that is not correct - absolutely impossible to get through to 'inventory team' - best you can do is a get a very senior agent who can shake the tree whilst you are online and access inventory that can be confirmed on the spot - or they send off a 'chaser' to award inventory team who will then act if they deem space is sufficient.and some even managed to get through to inventory team to open up the waitlist straight away.
Just HUACA if you can't get what you want (within reason)
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I probably didn't write that up correctly as I was just referring to someone else's post. I was meant to say that the agent got through to inventory team to try and open up the waitlisted seat, which did occur after said person was waiting 30mins on the phone I believe.No that is not correct - absolutely impossible to get through to 'inventory team' - best you can do is a get a very senior agent who can shake the tree whilst you are online and access inventory that can be confirmed on the spot - or they send off a 'chaser' to award inventory team who will then act if they deem space is sufficient.
I would not advocate HUACA - what I would suggest is that you politely ask for a Manager if you consider you are not receiving accurate information - mind you it does help if you do indeed know what is accurate information - you can't just get cranky and stamp your feet just because the agent isn't able to satisfy your requests.
Mrs 29e and I are currently in TPR, having just hopped off what was virtually our own private jet from CDG. We were the only two people in Suites, so 2C and 2D were made up as a double bed, awake time was spent sampling nearly every wine on the list in 3C and 3D. Now about to board another Suites flight to MEL; given that Suites to MEL are a rarity these days this looks like it is turning into a good trip.