justinbrett
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That wasn't made clear to the OP.
IME the T-bus is heavily plugged throughout the terminal, the QF transfer facility is the thing that's hard to find (if you don't know where to look).
I think even at the front door of the QF facility there is a sign directing people to the T-bus (as some pax won't be eligible)
In terms of catching a flight if you are tight for time, the train is obviously faster, but without a complete transcript of what was said, it's hard to know how this was spun. There is no commercial arrangement between the airlines/airport and the Airportlink, so not unsurprising it wasn't offered free. For the record I think Sydney Airport should do a deal with the trains for inter terminal transfers.
On QF's side, it's unclear why they just didn't operate their buses landside until the screening equipment was fixed. I guess we don't know how long it was down for - it might have only been 30 minutes. The fact pax where being offered the option of waiting rather than outright closing the facility, suggests it was a short time.