The definitive thread on Qantas IT gripes

[Dmac59]

New update has ‘alerts for ticketing issues’
View attachment 429383

“Including simple steps to resolve”
Should be in the Bit of Humour thread.

 

[Tiki]

Cannot do a family transfer (yes very ligit) Once I put in my code, just goes back to generic family transfer screen

This happened to me the other day. Had to try a few times, and then for some reason it worked. I don't recall doing anything different the time that worked versus those that did not.

Same problem, I'm up to 11 tries now.

 

[Tiki]

Try #12. i have been putting in the correct code each time, don't know why they have an issue with my husband's contact details. Trying to send 2100 points to my account, never had a problem before.

 

[clifford]

Try #12. i have been putting in the correct code each time, don't know why they have an issue with my husband's contact details. Trying to send 2100 points to my account, never had a problem before.

What a pain. Looks like the work experience kids have been at it again.

 

[drron]

Just try and change a phone number. Can only do so online by sending a code to the number you no longer have. No alternatives but ring and wait hours.

 

[Captain Halliday]

Try #12. i have been putting in the correct code each time, don't know why they have an issue with my husband's contact details. Trying to send 2100 points to my account, never had a problem before.
View attachment 429570

I had this issue today.

Switching to to an incognito window allowed me to proceed.