On The Road
We hired our car off Hertz but went through an "agent" - connsirelandcarrental.com - who undercut their price by about 40% Also, his price included
"Collision Damage Waiver, Theft Protection, Super Cover, Personal Accident Insurance, Location Service Charge, Unlimited Mileage, Tax, 3rd Party Liability" and had a NIL excess - the Hertz price did not include the Super Cover, Nil excess or a GPS hire and was still dearer. This was good for me as, for the first time ever, I did some minor damage to the car.
It should be noted that even Super cover doesn't cover "Tyre or Glass Damage" and you have to to pay between 7 - 10 E per day extra to cover this - I did and am glad that I did. I also got a "free" GPS hire included in the rental fee.
It is important to get the "Super Cover" as otherwise the car companies in Ireland will put a E2 - 3,000 hold on your credit card. A good explanation of all the intricacies - even though aimed at the U.S.A - is at
A Comprehensive Guide to Renting a Car in Ireland - Infinite Ireland. The TripAdvisor Ireland Forum has lots of threads about hire cars in Ireland and all the rental companies have been well discussed.
We chose to pick our car up from the Hertz Franchise on The South Circular Road in Dublin. This location was only about a 10 minute ride from our hotel and was on the way we intended to head. It also avoided the hassles of getting back to the airport and at least one toll gate. Despite going through the "agent" the process is just the same as if you had booked direct with Hertz. You paid nothing - not even a deposit - until you returned the car. We had a Diesel Golf which was perfectly fine for the two of us with 2 suitcases.
Thanks for that as I am currently getting my head around car hire in Ireland and the UK where I will have at least three car hires. So after reading up avidly on this forum and others my current thoughts are:
If I have understood the various blogs and consumer forums correctly though there does however seem to be a lot of confusion, and in part a lot of that seems to be to me that many hirers from the USA have credit card insurance which covers them in the USA for collision damage, but it does not provide this same cover in places like Ireland. This group get annoyed when they arrive at their hire thinking that their card will provide CDW in Ireland which most cards will not do.
The credit card insurance that many that we in Australia is not car insurance so much as
rental car excess insurance. ie it just covers the gap, and their needs to be comprehensive insurance in place (ie the CDW) as it only insures the excess. The various CC Insurance brochures I have read for various Australian issued cards indicate this. Essentially this type of cover is the "Super Cover" however not that if you use your card if there is any damage the hirer will need to pay for the damage and then seek re-imbursement from your Credit Card Insurance
(ie so the disadvantage here is if their is damage or the need to claim that you the hirer will have to do some extra legwork). So that is a disadvantage along with the along with the 3000 od Euro hold on your CC. Though for me this second point is not a disadvantage as the CC I will use for car hires will have ample credit on it (one due the cards limit, and secondly I will only use it for car hirers as other cards are better for me for international transactions).
However the Aust. CC Excess insurance does not cover tyres, glass and undercarriage either (ie most super Covers do not either).
But you can cover yourself for BOTH the Super Cover and Tyre and Glass through providers like
www.icarhireinsurance.com and at a much cheaper cost per day that through car rental firm or car rental agent.
Indeed policies such as this cover extras that the Super cover does not:
What's Covered
- Excess fees charged by the rental company - up to £6,000
- Damage to body work including tyres, windscreen, roof and undercarriage
- Damage caused by fire and vandalism
- Reimburses you if charged an excess for your vehicle being stolen
- Towing, breakdown, lock out and misfuelling excess charges
- Hotel and travel expenses relating to loss of use of your rental vehicle
- Main driver and additional drivers, so long as they’re named on the rental contract
- Covers rentals up to 65 days in length
- Admin fees relating to excess charges are also covered
The other plus for this type of excess cover is if you do multiple hires that effectively they are free. Daily cover is 2.99 Pound, but 12 month cover is only 37.99 Pound.
Now I note that some people have stated that car rental firms tell some hirers that they need to see the card insurance etc, or can refuse it. But however as I understand it while this is true for refusing CDW, that once you have taken the basic CDW coverage that you can happily refuse the Supercover etc and not have to justify to them why etc. YOU just need to satisfy yourself that you are happy with whatever CC or Third Party Insurance you have for excess cover etc, or indeed that you are happy to self-insure. That is your decision and not the rental firms, despite what they may say to try and pressure a sale. You may of course decide to go with the hirer cost Super Cover and Glass/Tyyre Cover due to its simplicity.
So in summary what I am currently looking to do for hires in England, Ireland and Scotland is:
- Book Car Rental with
LLI Insurance and CDW Insurance included. - Based on quotes to date these included insurances are very cheap.
- Pay via my ANZ Black so have rental excess insurance
- But will also take out a 12 month policy with
www.icarhireinsurance.com which belts an braces with the ANZ cover, but which also provides coverage for items that the ANZ does not
I am more likely to book direct at present- but will seek quotes from some agents to see if they can better the deal. But so far I do have access to a very cheap corporate rate through Hertz, though for Ireland Dan Dooleys is cheaper and especially if you do not start the hire in Dublin.
For example a 5 night /6 day day rental with Dan Dooleys can be as cheap as: 106 E plus 24 E for CDW +LLI, topped up with the Excess Europe Policy (37.99 Pound and so say 13 Pound for this rental). So about 140 Euro all up. One -way one drop offs are more, and hires starting in Dublin are more as well whenever I have searched. Flying into Shannon and returning in Dublin is a lot cheaper than starting and finishing in Dublin from the searches I have done to date.
I would be interested in others experiences and thoughts.