I cannot believe Telstra. Our advertised Business number is a redirected number which switches to hidden numbers. This has been our number for 13 years. Today I tried ringing this number and it rang through. Did not connect to the redirected number. Rang Telstra and apparently after 12 months, they simply cancel the redirection. No warning. No message. Contacted Telstra. The damn number has already been allocated to someone else! WTF! They are trying to get it back. In the meantime, no one can call our Business. To say I am furious does not not even close to it.