blackcat20
Enthusiast
- Joined
- Jan 7, 2011
- Posts
- 11,963
- Qantas
- Gold
- Virgin
- Gold
At LHR, both BA and AA kept trying to direct up away from their first lounges despite the F boarding passes in our hands. And one 'gentleman' had a tantrum that we were being assisted and he had to wait his turn. He said something to the agent who calmly replied 'all of my guests are important'