The totally off-topic thread

Status
Not open for further replies.
Brisbane.... where the sun never shines....

Perth isn't much better today! Rain is coming in...

Managed to get a ticket to U2 tonight, last show of the Oceania leg and last show of 2010...should be a great one :D
 
Has anyone else seen the current Ford advert on tv which is advertising the XR6 ute?

I swear the music is very similar to Apple iPhone 4 ads. I wonder if this is on purpose!
 
I must pay more attention to TV advertising after all someone is paying a lot of money to get these to air. :p

I don't recall the Ford ad but do you possibly think there is a conspiracy out there to try to get you and I to buy an iPhone? ;)
 
I don't recall the Ford ad but do you possibly think there is a conspiracy out there to try to get you and I to buy an iPhone? ;)

Haha. I see Apple products everywhere. It's particularly bad when I go into a fruit shop - There are Apples everywhere!
 
Lucky the Poms capitulated before Mother Nature decided to weigh in on the test, then. :D

Yes indeed, although it stayed away, just spitted a bit. Covers not needed, that's for sure :p

U2 was great! First time I've seen them live (and my first real concert really...), a fantastic show. I'm not much of a music person anyway so I won't be rushing back, but I had fun nonetheless!

Of course, now it's just a matter of getting to sleep with my ears ringing :p
 
John there have been news items in the last couple of days saying vodafone is not meeting service standards & people may/will be able to walk away from contracts

Then the news reports sound to be wrong. You could only get out of the contract of you were able to prove that the service was not fit for the intended purpose. You would need to go through the process - walking away and not paying does not seem to me to be a wise plan, and could have long term ramifications.
 
EXCLUSIVE OFFER - Offer expires: 20 Jan 2025

- Earn up to 200,000 bonus Velocity Points*
- Enjoy unlimited complimentary access to Priority Pass lounges worldwide
- Earn up to 3 Citi reward Points per dollar uncapped

*Terms And Conditions Apply

AFF Supporters can remove this and all advertisements

Then the news reports sound to be wrong. You could only get out of the contract of you were able to prove that the service was not fit for the intended purpose. You would need to go through the process - walking away and not paying does not seem to me to be a wise plan, and could have long term ramifications.



There have been multiple reports & of course the smart thing would be to check as an individual. This is just one
Poor service means Vodafone contract null and void | The Daily Telegraph
 
There have been multiple reports & of course the smart thing would be to check as an individual. This is just one
Poor service means Vodafone contract null and void | The Daily Telegraph

Thats what the ACCC are saying:

Vodafone service issues
The ACCC is aware of reports in the media that some of Vodafone’s mobile customers have been experiencing problems, including call failures and slow data speeds.

"However contrary to some media reports the ACCC does not advise consumers that they are entitled to walk away from their contracts as a means of addressing their concerns," ACCC chairman Graeme Samuel said today.

Consumers experiencing difficulties with their services should first contact their service provider to try and resolve the issue. If that doesn’t work, they should contact the Telecommunications Industry Ombudsman on 1800 062 058. Consumers can also contact the ACCC 1300 302 502 and state and territory Offices of Fair Trading and Consumer Affairs for further information in relation to their consumer rights.

The ACCC expects that service providers should be keeping their customers fully informed of any problems that they may be experiencing with their networks.

Consumers' statutory rights

The Trade Practices Act 1974 protects consumers when they buy goods and services – it provides that there are legal rights and obligations in every contract between a buyer and a seller. These are statutory rights and automatically form part of every contract between the buyer and the seller. It is important to distinguish the rights and remedies that apply to goods as opposed to services, as these can be different.

All contracts for services contain a number of statutory warranties, including the requirement that any service must be carried with due care and skill; and that the service should be reasonably fit for any particular purpose the consumer made known to the seller.

Services that do not meet a statutory warranty breach the contract between consumer and seller. The consumer is entitled to a remedy, which can include things like: having the services supplied again, the payment of the costs of having the services supplied again and compensation for any loss they suffer.

Release # NR 277/10
Issued: 16th December 2010
 
Notice the 4th last paragraph


The ACCC spokeswoman said customers shouldn't just stop paying, but rather should lodge a complaint with the Telecommunications Industry Ombudsman and NSW Fair Trading.

i.e. You can't just walk
 
i.e. You can't just walk

It basically means you need to prove you tried to get redress.

Without some proof, Vodafone could take non-paying customers to court and it would be difficult for one to prove that they were not deliberately paying on malicious grounds vs. "breach of contract" on the part of Vodafone.

It does mean that whilst there will be plenty of "in hindsight, we should've never paid a cent to Vodafone", the painful due process needs to be done.

For someone like me, it probably means not to sign up for a new contract / offer with Vodafone.
 
This morning my family were in the BNE J lounge and later in J on a flight to SYD and as my sister left the plane someone recognised her from this board… but she didn’t know who they were, and I can’t work it out from the descriptions… :p

Who are you mystery person?
 
i.e. You can't just walk
We should be able to decide if we can walk.

Take my situation. How much time should I waste pursuing $18? Vodafone sent me a package with the sim cards mixed up and they want $18 because I used the Mobile broadband sim card to make phone calls for the first 3 days. I am allowed to make $450 calls a month so Vodafone should just wear their mistake. Why should I have to wear their mistake. I did nothing wrong. How am I supposed to tell the difference between the 2 sim cards when they both look the same?.

I am not letting go and Vodafone is making me suffer. In this situation I should be able to walk not have to prove to a third party that Vodafone is being a pain in the cough....
 
Just to clear some confusion, what do people actually mean by "walk"?

Does it mean you don't pay a cent to Vodafone, even if a bill has arrived?

Does it mean you can confidently cancel your policy (following the cancellation procedures) without being subject to any fees or penalties?

Do you need to stop using Vodafone's services if you decide to just walk?

I'm starting to get confused by what needs to happen, although the bulk of the headaches will always be on the customer side. As a customer, my main fear of not "going through the process" (and getting rejected at each "gate") is that without that trail of evidence I could be implicated for not paying my bills, when in fact I'm doing it because Vodafone's service is not up to delivery standard.
 
Interesting response from the J Lounge attendant (travelling J) in MEL yesterday.

We arrived early into MEL from HBA so enquired about an earlier flight. Was told we could not be moved "because you have checked luggage".

I suspect the real reason was "I cant be bothered making the changes and finding the baggage".

Am I right to be cynical, or is there a new policy on not moving those with checked luggage?

FWIW we arrived 0715 and the flights were 0815 and 0915 (and our originally booked 1015 departure).

Any thoughts? I accept "your fare is not flexible, the flights are full, i cant get you on the flight that leaves in 15 minutes due to the luggage" etc, but this sounded like rubbish to me, surely we could have moved to the 0915 at least?

Having just had a relaxing holiday, I wasnt about to create an uproar and just J-lounged it until 1015, but on another day I might have had a protracted discussion.....
 
Interesting response from the J Lounge attendant (travelling J) in MEL yesterday.

We arrived early into MEL from HBA so enquired about an earlier flight. Was told we could not be moved "because you have checked luggage".

I suspect the real reason was "I cant be bothered making the changes and finding the baggage".

Am I right to be cynical, or is there a new policy on not moving those with checked luggage?

I haven't had an experience where I could move to an earlier flight when I have checked bags, unless the offer is made to me at bag drop / check-in.

I have had a couple of experiences where I was travelling with no checked bags and was offered an earlier flight (or more direct routing :p) in the lounge, but I declined.
 
Close to getting on topic so best to side track for a while....

Am I right to be cynical, or is there a new policy on not moving those with checked luggage?
This is not new policy. If you have checked luggage they will not move you unless it is absolutely necessary.

There have been many times where they have called passengers with no checked luggage if they want to move to earlier flight.

Fair enough.

OK, back off topic.

By "walk" I mean get out of the contract and pay what I owe them with no penalties.

I do not want to go through this grief for a measly $18 that is Vodafone's fault anyway.

I don't want to stay in this stupid 24 month contract if it means everytime I have an issue I will have to be waiting on the phone for >1 hour before someone answers and then be given the run around.

It should not be all about signing a 24 contract and I am bound for the duration. Vodafine should have some obligations as well. How about providing service? And not just network coverage. Some real customer service....
 
Close to getting on topic so best to side track for a while....


This is not new policy. If you have checked luggage they will not move you unless it is absolutely necessary.

There have been many times where they have called passengers with no checked luggage if they want to move to earlier flight.

Fair enough.
.

QF will move pax with checked bags when they need to, happened to me last month in Cairns when premium noticed my flight was running late and offered me an earlier flight despite checked bags. Its rare but does happen and only if the fare rules allow or it suits QF generally.
 
Status
Not open for further replies.

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and unlock insider tips, exclusive deals, and global meetups with 65,000+ frequent flyers.

AFF members can also access our Frequent Flyer Training courses, and upgrade to Fast-track your way to expert traveller status and unlock even more exclusive discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.
Back
Top