The Virgin Australia Newbie Questions Thread

How long does it normally take for your status to be upgraded after meeting the requirements? I got the required status credits about a week ago but in the app I'm still the lower tier status. It's not that big a deal as I won't be flying for a bit but I thought it would have been pretty much as soon as the sectors and credits had been added to my account.
 
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SomeRando said:
How long does it normally take for your status to be upgraded after meeting the requirements? I got the required status credits about a week ago but in the app I'm still the lower tier status. It's not that big a deal as I won't be flying for a bit but I thought it would have been pretty much as soon as the sectors and credits had been added to my account.
Click to expand...
I went back to Gold o/n after some flights posted (next day).

Have you refreshed the app / checked on the website?

What does the status dial say you need to do to retain/attain?
 
SomeRando said:
How long does it normally take for your status to be upgraded after meeting the requirements? I got the required status credits about a week ago but in the app I'm still the lower tier status. It's not that big a deal as I won't be flying for a bit but I thought it would have been pretty much as soon as the sectors and credits had been added to my account.
Click to expand...
Do you have the required eligible sectors?
 
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