The Virgin Australia Newbie Questions Thread

[SomeRando]

How long does it normally take for your status to be upgraded after meeting the requirements? I got the required status credits about a week ago but in the app I'm still the lower tier status. It's not that big a deal as I won't be flying for a bit but I thought it would have been pretty much as soon as the sectors and credits had been added to my account.

 

[SYD]

How long does it normally take for your status to be upgraded after meeting the requirements? I got the required status credits about a week ago but in the app I'm still the lower tier status. It's not that big a deal as I won't be flying for a bit but I thought it would have been pretty much as soon as the sectors and credits had been added to my account.

I went back to Gold o/n after some flights posted (next day).

Have you refreshed the app / checked on the website?

What does the status dial say you need to do to retain/attain?

 

[Human]

How long does it normally take for your status to be upgraded after meeting the requirements? I got the required status credits about a week ago but in the app I'm still the lower tier status. It's not that big a deal as I won't be flying for a bit but I thought it would have been pretty much as soon as the sectors and credits had been added to my account.

Do you have the required eligible sectors?

 

[SomeRando]

Yep.

 

[drron]

The Terms and Conditions of the 2000 bonus points offer contain this:
Where multiple guests are listed on the same booking, only those guests who satisfy the above Offer criteria are eligible for this Offer.

So it sounds like your wife would also need to have activated the offer.

Though I have taken advantage of the double SCs and 2000 points offers. I tried to activate them on Mrsdrron's account but they were no where to be found. As her account is the big double zero as she pools to my account I thought that might be why.